Customer Reviews

  • Brilliant holiday

    A review of Jeris - Festive Fun in Lapland by The Imms Family
    19 December 2019

    Really brilliant holiday which the whole family loved. Husky sledding - a unique experience and great way to see the countryside and partake in great piece of heritage. The children enjoyed their tour and playing with husky puppies afterward.

  • Ranua - Pick and Mix

    A review of Ranua - Pick and Mix by Kate Micklewhite & Family
    18 December 2019

    It was a great trip.

  • It far exceeded all our expectations

    A review of Ranua - Pick and Mix by The Green Family
    16 December 2019

    As a frequent traveller to Walt Disney World, I didn't think any holiday could compare - but this trip far exceeded all our expectations and was our best holiday ever! The Gulu Gulu resort is fantastic and we felt like we had the whole place to ourselves. The Wildlife Park was beautiful and we spent a lot of time there - again feeling like we had the whole place to ourselves. We loved every single
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    moment, from sledging to husky rides, meeting the polar bears and playing in the snow - we have made some magical memories we will treasure for ever. Thank you so much.
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  • We had an amazing holiday

    A review of Jeris - Festive Family Fun in a Winter Cottage by The Gosling Family
    15 December 2019

    Our guides (Greta and Jenny) were brilliant and went above and beyond. Greta was always available when we needed her and happy to be on the phone if we needed. We loved the visit to Father Christmas because it was so magical. Alex and I loved the snow mobiling and I think the children enjoyed meeting the huskys, ice fishing ad sledging down the slopes the most, on the inflatable donuts and the
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    sledges! We had an amazing holiday and we would thoroughly recommend it to anyone with children of a similar age. We loved that it was very uncommercial and thought the log cobins were perfect with a sauna and drying cupboard. We were very lucky that the shuttle taxi took us to and fro for dinner though as otherwise I think the boys and us(!) would have been too tired to walk from the cabin to the hotel each night after a full day of activities. The shuttle was definitely a must! Jenny and Greta were brilliant and really made the holiday even better as they were so relaxed but clearly very on top of everything and we felt in very good hands which is important - especially with young children.
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  • Festive Family Fun in a Winter Cottage

    A review of Jeris - Festive Family Fun in a Winter Cottage by The Stone Family
    15 December 2019

    Thank you for a brilliant holiday. It was by far our favourite part of our visit to Europe. We loved all the activities and the people were so friendly and accommodating. Greta and Jenny were fantastic - they couldn't do enough to ensure that we had the best time. It was such a different experience to any other travel we have undertaken - it honestly felt like we were in a magical fairytale or
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    movie set. It was so beautiful. I'm not sure that we could pick the most enjoyable because we loved everything. Highlights - For me - Northern Lights (bucket list item), snow mobiles, dog sled, reindeer sled and meeting Santa. We also loved the ice restaurant.
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  • We enjoyed everything

    A review of A Magical Search for Father Christmas by The Ward Family
    14 December 2019

    Everything was set up really well. The time spent with Santa - it was relaxed and enjoyable.

  • Truly amazing experience and surpassed our expectations

    by The Hyatt Family
    13 December 2019

    Anyone thinking about going to Lapland just go. The whole experience was truly magical from the very beginning and the Finnish people are so lovely. The Gulo Gulo Holiday village was amazing

  • A perfect holiday

    A review of Ranua - Pick and Mix by Aliana, Craig and Scott Sque
    13 December 2019

    Please pass on my thanks to everyone I spoke with throughout the process – we felt we received excellent recommendations and advice and we had a perfect holiday. Customer service in the UK has slipped recently but you are a company who ‘bucked the trend’ and excelled. My only complaint is that this was meant to me a once in a lifetime holiday and now my wife is looking to book again…!

  • Anyone even contemplating whether or not to go... just do it. An experience you will never forget

    A review of Ranua - Festive Family Adventure by The Hyatt Family
    13 December 2019

    Wow! What can I say. A truly amazing experience that I will never forget. We booked for 3 nights and tried to do as much as possible. The accommodation was fantastic and to use the saunas is a must. There was lots of snow and my daughter insisted on being pulled everywhere on a sledge even round the Wildlife park. We went in search of the Northern lights being pulled on a sleigh by a Finn horse
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    and spending 2 hours in the forest at night by a campfire. We had a sleigh ride with the Reindeer and also managed to fit in 2 hours of steering the Huskies on a sledge. The secret visit to Santa was magical but that's all I'm going to say as I promised him not to give too much away??
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  • Saariselka - Aurora Cabins and Finding Father Christmas

    A review of Northern Lights Village Saariselkä - Aurora Cabins and Finding Father Christmas by The Carvell Family
    12 December 2019

    Fantastic easy transfers from airport to holiday village, fabulous staff and great accomodation with lots of activities to do.

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