Adult price from £505pp
All prices include: accommodation and meals; all as listed.
VISITING: Austria
BROCHURE CODE: 4014

Key facts

  • Duration:7 nights
  • Key Facts: Saturday departure
  • Suitable for: Children aged 10 years and over (younger children may join the holiday, but may not be able to participate in all the activities). Please see terms for details
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What's included?

  • Flights: this is a self-drive holiday (we can arrange for flights and car hire on request – please contact our Travel Experts for a quotation)
  • Accommodation: 7 nights' resort chalet room or traditional hotel accommodation in Oetz
  • Meals: 7 breakfasts
  • Activities: 20 activity points to spend on a wide range of activities (additional activity points can be purchased locally)
  • All equipment, tuition and supervision from fully qualified instructors
  • Use of the wellness area and free mountain bike hire (for guests staying at the Feel Free Resort only)

Our holiday here in the beautiful Oetz Valley operates in a unique way and allows you to tailor your own family holiday. Being operated on a more independent basis, it offers a great deal of flexibility in accommodation, activity, and transport options.

When you book your holiday you have a choice of accommodation: either a room within the activity resort or in a family-run hotel located in the town of Oetz, just a short walk from the resort.

Included in the cost of the holiday are 20 activity points for each member of the family (additional points can be purchased for €6.50 each on arrival). These can be spent on activities of your choice – there’s everything from rafting, cycling, canyoning, and climbing to enjoy. The activities are very varied in duration and intensity, so there is something for all the family. You can get a taste of several activities or take part in your favourite for a longer period of time.

This is a self-drive family activity holiday, meaning that you have the independence to explore this stunning alpine region at your own pace – there are fabulous lakes for swimming in nearby and many attractions to enjoy. If you would prefer not to drive to Austria then we can arrange flights and car hire for you; alternatively, flights, airport, and activity transfers can also be arranged - please contact one of our Travel Experts for a quotation. 

This is one of the most flexible holidays we offer and really provides a tailored option holiday for your family. Please note that some activities require a minimum of six people and because of this, the itinerary cannot be confirmed until your welcome meeting.  

The wonderful range of activities to choose from and their Adventure Card point values can be found under the 'Personalise' section.

 

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Image credits: Natur & Aktiv Resort Ötztal, Ötztal Tourismus - Lukas Ennemoser, Österreich Werbung, Martin Steinthaler, Sebastian Stiphout, Peter Burgstaller, Peter Podpera, Leo Himsl, Mooslechner, thecreatingclick.com, Tirol Werbung, Hans Herbig, TVB Innsbruck & Mario Webhofer, TVB Stubai Tirol & Andre Schoenherr, Achensee Tourismus & Alpbachtal Seenland Tourismus

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Included in price

  • Option 1

  • Option 2


Other options

Personalise this tour


Our pick

  • White water rafting

    Blue-Water Classic
    This is the perfect trip for beginners to get a grip on the basics of rafting. With about an hour and a half on the water, you will have enough time to learn the basics. Your journey will take you over 14km through the beautiful Imst Gorge. This is the perfect way to experience a new activity, have lots of fun and relax amidst the beautiful scenery. Minimum age 10 years and over (accompanied by an adult).

    Adventure Card points: 8
    Duration: 3 hours (1.5 hours on the river)

    Read more

    Blue-Water Power - More power. More fun
    This adventure is slightly more difficult and higher paced using power rafts. These are slightly smaller, with four people in each, so that you have to work a little harder but they offer the participants much more fun and action due to their speed and manoeuvrability. Again, the setting for this activity will be the Imst Gorge, however on this trip, you will have less time to sit back and enjoy the view, as you will be enjoying the thrill of manoeuvring down the water (all under the watchful eyes of your experienced instructors of course!)

    Adventure Card points: 10
    Duration: 3 hours

    White-Water Professional (+ Trainings tour Blue Water)
    This activity is only for experienced rafters as you plunge down a real world cup white water rafting course. You will be accompanied by your guide as you negotiate this adrenaline-fuelled section of water. This is a very high action but an incredibly rewarding experience! Definitely not for beginners or the faint-hearted. Minimum age 14 years and over (accompanied by an adult).

    Adventure Card points: 10
    Duration: 2 hours


Other options

  • Canyoning

    Short & Soft
    This is a fantastic experience to introduce you to the world of canyoning. The experience will involve water slides, abseiling, swimming and jumping in plunge pools, and scrambling across rocks. The instructors will help build the confidence of everyone in the group so by the end of the activity you will definitely want to try it again! Minimum age 10 years and over (accompanied by an adult).

    Adventure Card points: 10
    Duration: 2.5 to 3 hours

    Read more about this activity

    Short & Heavy
    This activity is slightly more demanding but you are guaranteed to have a fantastic experience. This course involves some more dramatic descents which will either be completed by longer abseils or exciting pool jumps (of between 10 – 16 metres) guaranteed to leave you on an adrenaline high! You must be in reasonably good physical shape and have some previous knowledge of canyoning. Minimum age 14 years and over (accompanied by an adult).

    Adventure Card points: 10
    Duration: 3 to 4 hours

    Sporty
    This is a medium level tour which requires a good level of fitness. You will combine a mixture of hiking, climbing, jumping, abseiling and sliding to make your way down this exciting course. The course leads over imposing canyons, beautiful waterfalls and picturesque pools of clear water. This tour is of a longer duration to ensure you get the utmost from your experience. Minimum age 12 years and over (accompanied by an adult).

    Adventure Card points: 12
    Duration: 4 to 5 hours

    Ultimo
    This course is designed to offer maximum action and adrenaline kicks. With huge breathtaking jumps of up to 14 metres, lots of brilliant water slides to race down and large rock faces to abseil down, this is a fast-paced, exciting activity for adventurous individuals. You will need to have a good level of physical fitness and to have enjoyed canyoning before. Minimum age 14 years and over (accompanied by an adult).

    Adventure Card points: 14
    Duration: 4 to 5 hours

    Ultimo XXL
    The Ultimo XXL is a very demanding course with several difficult passages that offers the ultimate in excitement. It is a very long, steep course, the majority of which is made up by long abseil descents and long jumps. Difficult passages with high abseiling and pool jumps are the key aspects of this tour – you have to be in good shape and some previous knowledge is compulsory. Minimum age 14 years and over (accompanied by an adult).

    Adventure Card points: 16.5
    Duration: 5 to 6 hours

  • Alpine Via Ferrata

    An introduction to a Via Ferrata in a wonderful alpine setting. All equipment will be provided and your expert instructors will provide full tuition based on any previous experience as you make your way up and across the mountain.

    Adventure Card points: 10
    Duration: 2.5 to 3.5 hours

  • High ropes course

    Half day
    On this activity, you will explore the mountain world of the Ötztal Alps and the natural forest environment on a thrilling high ropes course. Children under the age of 10 need to be accompanied by a parent.

    Adventure Card points: 5.5
    Duration: 3 to 4 hours

    Read more about this activity

    AREA 47: High ropes course including entrance to Water Area
    AREA 47 is a 10-minute drive from your base in the Oetz Valley and is a new adventure centre that has recently opened in the area. These points include access to the fantastic high ropes course and entrance to the water park - this is no ordinary swimming pool with slides, flying foxes, bouldering rocks, slacklines and speed tubes.

    Adventure Card points: 7

    AREA 47: Mega swing/ flying fox
    For a real adrenaline rush, this mega swing offers the ultimate adrenaline rush and offers a wonderful view over the water park facilities.

    Adventure Card points: 4

    AREA 47: Water area - full day pass
    For a full day exploring this awesome water park (a great option for older children or adult only summer holidays). Transfers are not included but the park is just a short drive away from your accommodation.

    Adventure Card points: 3.5

  • Rent-a-bike

    Full day
    Explore the many bike trails in the area and take your lunch with you to enjoy a full day out in the beautiful surrounding countryside.

    Adventure Card points: 3.5

    Read more about this activity

    Mountain biking

    Soft - Half day
    You will discover various lovely nature spots nearby riding alongside the Ötztaler Ache, with its beautiful green meadows and atmospheric forests.

    Adventure Card points: 6.5
    Duration: 2.5 to 3 hours

    Sporty - Full day
    You will enjoy the wonderful unique natural landscape on bike trails through valleys on the Tyrolean Oberland plateau. The tour includes a demanding section through alpine territory but the reward is rustic mountain pastures, impressive mountain scenery and a fantastic downhill section.

    Adventure Card points: 8.5
    Duration: 4 to 5 hours

  • Archery

    Introduction to archery
    The archery range is located at the camp and the lesson will take 1.5 hours. All equipment will be provided and a guide will teach you the basics and help you improve your skills.

    Adventure Card points: 3
    Duration: 1.5 hours

  • Climbing Tower

    Introduction to climbing
    This introduction will last 1.5 hours and will include a fully qualified guide and all the equipment you will need. This is the perfect opportunity to try a new exciting activity with the help and guidance of an instructor.

    Adventure Card points: 3
    Duration: 1.5 hours

  • Alpine Rollercoaster

    This is a mix between a rollercoaster and a toboggan run and a fantastic way to enjoy the scenery! The rollercoaster is located 20 minutes from the resort. Transfers are not included.

    Adventure Card points: 2

  • Sauna Nature Resort

    There are wonderful sauna facilities for you to enjoy at the nature resort every day between 4 and 8pm.

    Adventure Card points: 2

We include more, no hidden costs

On each of our holidays you will see a clear outline of exactly what's included in the price of your holiday. We never use 'headline' or 'lead-in' prices like so many tour operators, as we prefer to include as much as we can, rather than see our clients incur considerable additional costs in our destinations.
Price guarantee

Price based on: two adults sharing a double room with one child

Dates
Sat 18 May 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 25 May 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 01 Jun 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 08 Jun 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 15 Jun 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 22 Jun 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 29 Jun 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 06 Jul 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 13 Jul 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 20 Jul 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 27 Jul 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 03 Aug 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 10 Aug 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 17 Aug 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 24 Aug 2019 Adult price (per person): £765.00 Child (10 - 16): £765.00 Book
Sat 31 Aug 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book
Sat 07 Sep 2019 Adult price (per person): £635.00 Child (10 - 16): £635.00 Book

Next season’s pre-sale dates and prices

You can make a pre-reservation to secure your holiday at this stage by paying an initial deposit of only £50pp. The provisional departure dates, prices and itineraries remain subject to change. We will contact you when the final dates, prices and itineraries are confirmed, and you will have 14 days to decide if you would like to go ahead. A further deposit payment of £250pp is due by 01 February 2020 or at the time of us confirming the trip details to you, whichever is sooner. If you decide not to travel, we will refund your initial £50pp payment. Our Travel Experts will happily provide you with full terms and a complete quotation.

Dates
Sat 16 May 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 23 May 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 30 May 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 06 Jun 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 13 Jun 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 20 Jun 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 27 Jun 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 04 Jul 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 11 Jul 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 18 Jul 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 25 Jul 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 01 Aug 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 08 Aug 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 15 Aug 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 22 Aug 2020 Adult price (per person): £860.00 Child (10 - 16): £860.00 Enquire
Sat 29 Aug 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire
Sat 05 Sep 2020 Adult price (per person): £715.00 Child (10 - 16): £715.00 Enquire

Supplements

 

FEEL FREE RESORT  ADULT CHILD
     
Single supplement - double room only - per person per week Add £198 Add £198
Dates
Sat 18 May 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 25 May 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 01 Jun 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 08 Jun 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 15 Jun 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 22 Jun 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 29 Jun 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 06 Jul 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 13 Jul 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 20 Jul 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 27 Jul 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 03 Aug 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 10 Aug 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 17 Aug 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 24 Aug 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 31 Aug 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book
Sat 07 Sep 2019 Adult price (per person): £505.00 Child (7 - 13): £365.00 Child (14 - 16): £425.00 Child (17): £455.00 Book

Next season’s pre-sale dates and prices

You can make a pre-reservation to secure your holiday at this stage by paying an initial deposit of only £50pp. The provisional departure dates, prices and itineraries remain subject to change. We will contact you when the final dates, prices and itineraries are confirmed, and you will have 14 days to decide if you would like to go ahead. A further deposit payment of £250pp is due by 01 February 2020 or at the time of us confirming the trip details to you, whichever is sooner. If you decide not to travel, we will refund your initial £50pp payment. Our Travel Experts will happily provide you with full terms and a complete quotation.

Dates
Sat 16 May 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 23 May 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 30 May 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 06 Jun 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 13 Jun 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 20 Jun 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 27 Jun 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 04 Jul 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 11 Jul 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 18 Jul 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 25 Jul 2020 Adult price (per person): £570.00 Child (14 - 16): £480.00 Child (17): £510.00 Child (7 - 13): - Enquire
Sat 01 Aug 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): - Enquire
Sat 08 Aug 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 15 Aug 2020 Adult price (per person): £570.00 Child (14 - 16): £480.00 Child (17): £510.00 Child (7 - 13): - Enquire
Sat 22 Aug 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): £510.00 Enquire
Sat 29 Aug 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (17): £510.00 Child (14 - 16): - Enquire
Sat 05 Sep 2020 Adult price (per person): £570.00 Child (7 - 13): £410.00 Child (14 - 16): £480.00 Child (17): - Enquire

Supplements

 

FEEL FREE RESORT  ADULT CHILD
     
Single supplement - double room only - per person per week Add £198 Add £198

Terms

For our full booking terms and conditions please click here

Holiday group size (approximate)

Minimum 2 people (maximum activity group sizes vary depending on chosen activities)

Group size

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

Minimum numbers required for a holiday to operate

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Itinerary amendments

The order of activities is always subject to change and you will be provided with your final itinerary upon arrival at your destination.

Single supplement

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation.

Medical history and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

Pregnancy

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Insurance

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced mobility

If you have a reduced level of mobility, then please contact our travel experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness

Most of the activities we offer have been designed for beginners who have no prior experience and are of all age ranges and fitness levels. Our guides provide expert advice, tuition and instructions prior to any activity going ahead. Activities are designed to be enjoyed and not endured, but some, do require a more basic level of fitness than others. If you have any questions, then please contact one of our Travel Experts who can provide first-hand advice.

The only holidays which are not as suitable for complete beginners are the multi-night safaris which involve several days in wilderness cabins travelling by either snowmobile or husky safari. Again, this all depends on the individual taking part, but some prior experience and understanding of these types of activities can be very helpful and a greater level of fitness is recommended.

Guides & Safety

When partaking in any activity, it is imperative that everyone in your group listens very closely to the instructions provided by the guide and that they are abided by at all times. Our guides are experts in their field and no one knows the environment better than these highly knowledgeable and experienced providers.

Prior to starting any activity, please make it clear to your guide if there is any element of the safety briefing you are unsure of or would like to clarify before you set off.

Our guides will always take local conditions into account when considering whether an activity can go ahead. This is, in part, why your itinerary is subject to change at short notice. This rarely happens, however, if it does, we will always endeavour to reschedule the activity for later in your holiday. If this is not possible then the cost of the activity will be refunded to you when you return home.

Our guides' word on activities is always final and your safety is their principal concern at all times; please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

NB: In order to participate in our holidays, all guests must be able to understand instructions given in English. These instructions may be delivered verbally or in writing and will include vital safety information and ongoing instruction during activities.

Minimum and Maximum Age

The minimum age for this holiday can be found in the ‘Key Facts’ section of the holiday overview.

Younger family members may be able to participate but may not be able to take part in all activities. Please contact one of our Travel Experts if you have any questions.

Booking activities locally and equipment hire

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern.

In some of our destinations, you can borrow or hire equipment for use in your free time. You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Car hire

If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card.  Please see your trip dossier for full details.

Travel Safety and Foreign Office Advice

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

The Foreign and Commonwealth Office Advice

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/ New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/ Canadian Consular Affairs Bureau http://voyage.gc.ca/ The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Flight schedule changes and connecting transportation

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

Booking your own flights - cancellation disclaimer

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

Traveller Reviews

  • Truly wonderful holiday 05 August 2017 by The Sugden Family

    We had a truly wonderful holiday at Oetz. Great location and loads to do for us and the children. Canyoning was not something I've done before, slightly outside my comfort zone, but in truly stunning scenery.

  • We highly recommend this holiday for active families 30 July 2016 by The Squires Family

    A family of 5 (kids aged 15, 13 & 10) stayed in the new apartment blocks at the Feel Free Resort Oetz for one week in August on DB&B. Spectacular location with sensational views of the mountains and valley; very high spec and modern spacious apartment with well-equipped kitchen and well-designed bathrooms/wet rooms. Very friendly and helpful front desk and restaurant staff who couldn't do
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    enough for us. The food was plentiful, varied and of good quality. The local bike shop was well stocked with great bikes and could provide a host of other extras for all your hiking and cycling needs. The resort put on its own programme of hiking, cycling, volleyball and archery which we enjoyed as well as the additional activities paid for by the points system. We tried white water rafting (power rafting) which we all loved - even the 10-year-old; sporty explorer canyoning which was great for the teenagers; and also Area 47 Water Park which was a haven for adrenaline fuelled teenagers. Additionally, the resort has a spa, (very) small gym, provides a trampoline, table tennis tables (x3) a mini bike track; volleyball court, table football, tight ropes and several activities for smaller ones. We highly recommend this holiday for active families, although it is a beautiful area just to relax if you so choose.
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  • Everything was perfect! 11 June 2012 by James Sheard

    Everything was perfect. The activities were fantastic with excellent guides. The food was good value and really interesting - local dishes or pizza/pasta. The service was very very good. Could not do enough to help you.


  • FAMILY SPECIALISTS

    Created by families for families

    Experience real adventures enjoyed safely

    Family friendly destinations and accommodation

    Maximising your precious family time

  • SHARED EXPERIENCES

    Family time, not screen time

    Family memories to treasure

    No kids clubs - Mum and Dad can play too

    Enjoy the company of like-minded families

  • INDEPENDENT

    Family owned and run

    Proudly Independent

    Personal, hands-on service

    Fair and sustainable work ethos

  • TRUSTED

    We safety check every activity so you don’t have to

    100% ATOL and ABTA protection

    Peace of mind promise

    Award-winning

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