Best Activity Holiday Company…so good they said it thrice
The British Travel Awards hold a similar status within the travel industry as the BAFTAs or even the Oscars do in the world of film and television arts. To win a British Travel Award is one of the industry’s greatest accolades especially as the results are determined by a public vote rather than travel insiders.
Every year, the best travel companies in the business are nominated for the awards and to win just one award is a remarkable achievement given the excellence of the contenders. To win the same award in three consecutive years is almost unprecedented and demonstrates that somebody, somewhere is doing a very, very good job.
We’re exceedingly proud to have been nominated again for two awards in 2017!Read more
You can probably see where this is heading and yes, we are going to blow our own trumpet because years and years of hard work and experience in the family holiday market have led to us enjoying considerable success at the British Travel Awards in recent years.
Back of the Net……Three in a Row!!
2013 - Best Small Activity Holiday Company
We have been providing Family Activity Holidays since 2002 and we’ve always strived to follow our mantra of “Improve, improve, improve”. In 2013, our hard work was rewarded when we won Best Small Activity Holiday Company at the British Travel Awards.Read more
“It doesn’t get much better than this” we thought and it might have been understandable if we had relaxed, content to rest on our laurels.
2014 - Best Small Activity Holiday Company
However, nothing was further from our minds. Like any sporting team that tastes success, we too, were hungry for more and, redoubling our efforts, we were rewarded again in 2014 when we retained our crown.
2015 - Best Activity Holiday Company
Due to work and travel commitments we couldn’t attend the 2015 awards ceremony and had to follow proceedings on Twitter. We knew that the voting had been very, very close at the interim stage so we were on tenterhooks as the Activity Holiday Company announcement drew closer and closer. Finally, the result came through confirming that we had won the award for the third year running which naturally enough sparked much whooping, hollering and cork popping.
Customer Feedback is Vital
How do you win the same award three times in a row when there are so many great activity holiday companies out there?
We have always listened to and, more importantly, acted on, what our customers have to say about our holidays. Everybody who travels on one of our holidays is sent a questionnaire, not as some perfunctory PR exercise but so that we can ascertain exactly where we are going right and, vitally, wrong.
These questionnaire returns are an absolutely invaluable source of firsthand information and we always love the positive comments and kind words of gratitude from our loyal clients.Read more
We also appreciate any constructive criticism and suggestions as to how we might improve our holidays, even those we have been running since 2002. We do our absolute best to make every one of our clients as delighted as possible with their holiday.
We review every holiday on an annual basis and, based on our customers’ feedback, we then discuss any tweaks or changes with our partners in the destination. Everything we do is about improving our holidays year after year after year and, with three British Travel Awards under our belt, it seems that this is a formula that works.