Offer Terms and Conditions

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
  7. Offer is non-exchangeable.
  8. There will be no cash alternative.
  9. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
  10. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  11. The offer must be quoted at time of booking and cannot be applied retrospectively to existing bookings.
  12. Customer must be aged 18 or over to place a booking.
  13. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  14. Our standard booking conditions and privacy policy apply.
  15. These terms and conditions are governed in accordance with the laws of England and Wales.
  16. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Suite 2, Netherton Park, Stannington, Northumberland NE61 6EF.ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Repeat Clients – Save 5%


Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

Save 5% when booking 5 or more activities - Luosto

  • Every member of your party, who books 5 or more activities in advance, will receive a 5% discount on the price of their activities.
  • This excludes: cross-country ski, downhill ski and snowshoe hire.
  • All activities must be booked as part of the same package.
  • The discount will not apply to any activities booked locally.
  • Offer applies to: Luosto - Snow and Ski Active Pick and Mix (brochure code 1505) and Luosto Log Cabin - Activity Pick and Mix (brochure code 1515)

Free activity - Brandon Lodge

  • Valid for bookings made by 28 December 2018
  • Valid for travel from 08 January to 31 January 2019
  • Choose either the two-hour Northern Lights sled tour or the two-hour ice fishing experience
  • Quote 'Free Activity' when you book
  • Minimum of three nights to be booked
  • Only one free activity per person
  • A minimum of two people needed for an activity to run
  • Offer applies to: Brandon Lodge Pick and Mix (brochure code: 1912)

 £100 off per person

  • Valid for new bookings made after 09 November 2018
  • Valid for travel only on the following date - outward 26th December, return 31st December 2018
  • Quote 'BoxingDay100' when you book
  • Only one discount per person
  • Offer applies to: Ranua - Betwixmas Pick and Mix (brochure code: 1808)

£50 per person deposit

Get an expert opinion

Family holidays are so important so please get in touch and let our Travel Experts use their firsthand experience to help you make the right decision for your family. We’ve explored our destinations with our own families, we’ve slept in the accommodation, dined in the restaurants, rafted on the rivers, zip wired through the tree tops, played in the snow, marvelled at the Northern Lights… So please contact us if you have any questions.

Learn more about our experience
  • FAMILY SPECIALISTS

    Created by families for families

    Experience real adventures enjoyed safely

    Family friendly destinations and accommodation

    Maximising your precious family time

  • SHARED EXPERIENCES

    Family time, not screen time

    Family memories to treasure

    No kids clubs - Mum and Dad can play too

    Enjoy the company of like-minded families

  • INDEPENDENT

    Family owned and run

    Proudly Independent

    Personal, hands-on service

    Fair and sustainable work ethos

  • TRUSTED

    We safety check every activity so you don’t have to

    100% ATOL and ABTA protection

    Peace of mind promise

    Award-winning

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