Offer Terms and Conditions

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
  7. Offer is non-exchangeable.
  8. There will be no cash alternative.
  9. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
  10. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  11. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
  12. Customer must be aged 18 or over to place a booking.
  13. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  14. Our standard booking conditions and privacy policy apply.
  15. These terms and conditions are governed in accordance with the laws of England and Wales.
  16. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Suite 2, Netherton Park, Stannington, Northumberland NE61 6EF.ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Repeat Clients – Save 5%


Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

Save £800 for a family of four - Harriniva

  • Book on the Harriniva - Christmas Wonderland in Finnish Lapland holiday and save £200 per person (£800 saving based on a family of four).
  • Offer ends on 8th December 2019.
  • Offer is subject to availability.
  • Quote 'Harriniva800' at the time of booking.
  • Applicable to flight-inclusive bookings only.
  • Cannot be used in conjunction with any other offer.
  • Only one discount per person.
  • This offer must be claimed at the time of booking and not at a later date.
  • Offer applies to Harriniva - Christmas Wonderland in Finnish Lapland holiday (brochure code: 1012).

Save £80pp on 4-night Christmas break - Brändön Lodge

  • Offer applies to - Brandon Lodge Pick and Mix Christmas Getaway (brochure code: 1918)
  • Valid on the following four-night departure date only - 22nd - 26th December 2019
  • Subject to availability
  • Quote: 'Brandon80' when booking

 Save £250 per Aurora Cabin - Saariselkä

  • Book 3 or more nights at Saariselkä Northern Lights Village and save £250 per Aurora Cabin.
  • Valid for bookings made between 1st December 2019 and 17th January 2020.
  • This offer applies to holidays departing up until 11th April 2020. Offer does not apply to any provisional 2020/2021 dates.
  • Quote 'Saariselkä250' at the time of booking. 
  • Offer is subject to availability.
  • Offer expires on 17th January 2020.
  • This offer must be claimed at the time of booking and not at a later date.
  • Offer applies to Saariselkä – Activity Pick and Mix (brochure code: 1489), Saariselkä - Aurora Cabins and Finding Father Christmas (brochure code: 1488).

Save £250 per Aurora Cabin - Levi

  • Book 3 or more nights at Levi Northern Lights Village and save £250 per Aurora Cabin.
  • Valid for bookings made between 1st December 2019 and 17th January 2020.
  • This offer applies to holidays departing up until 11th April 2020. Offer does not apply to any provisional 2020/2021 dates.
  • Quote 'Levi250' at the time of booking. 
  • Offer is subject to availability.
  • Offer expires on 17th January 2020.
  • This offer must be claimed at the time of booking and not at a later date.
  • Offer applies to Northern Lights Village Levi – Activity Pick and Mix (brochure code: 1103).

Save 5% when booking 5 or more activities - Luosto

  • Every member of your party, who books 5 or more activities in advance, will receive a 5% discount on the price of their activities.
  • This excludes cross-country ski, downhill ski and snowshoe hire.
  • All activities must be booked as part of the same package.
  • The discount will not apply to any activities booked locally.
  • Offer applies to Luosto - Snow and Ski Active Pick and Mix (brochure code 1505) and Luosto Log Cabin - Activity Pick and Mix (brochure code 1515)

Save £100 per person on Malta - Gozo Island Adventure

  • Offer is only valid on the following holiday Malta - Gozo Island Adventure (brochure code 4012)
  • Offer is valid on summer 2020 departures (July, August and September dates only)
  • Please quote 'GOZO2020' when you book
  • Applicable to flight-inclusive bookings only
  • Cannot be used in conjunction with any other offer
  • Only one discount per person
  • This offer must be claimed at the time of booking and not at a later date
  • Please speak to a Family Travel Expert for more information

Sunday Telegraph Competition: How was it for you? £400 Voucher

  • The voucher will expire exactly three months (91 days) from when it was sent to the winner.
  • The voucher is non-transferable and no cash alternative is available.
  • All bookings made with the voucher are subject to availability
  • Only one voucher can be used towards a holiday.
  • Sunday Telegraph Terms and Conditions also apply - https://www.telegraph.co.uk/travel/travel-competitions/your-say-travel-tips-terms-and-conditions/
  • The voucher cannot be used in conjunction with any other offer.
  • This voucher is only valid on flight-inclusive holidays.

Early Bird Discount - Tenerife Active Family Adventure

  • Offer is only valid on the following holiday Tenerife - Active Family Adventure (brochure code 4004)
  • Offer is valid on all 2020 departure dates (11 April - 24 Oct 2020)
  • The discount varies depending on departure date. Please speak to a Family Travel Expert for more information
  • Discount already applied to prices displayed. Prices will increase after 31 January 2020
  • Cannot be used in conjunction with any other offer 

 Save up to £100 per person on Malta - Gozo Island Adventure - EXPIRED

  • Offer is only valid on the following holiday Malta - Gozo Island Adventure (brochure code 4012)
  • Offer is valid on all summer 2019 departures only (09 July - 27th August) 
  • The discount varies depending on departure date. Please speak to a Family Travel Expert for more information. 
  • Applicable to flight-inclusive bookings only. 

 National Geographic Traveller Magazine - Save £50 per person - EXPIRED

  • £50pp off all Activities Abroad Sun Holidays departing in 2019.
  • Valid for bookings made between 22nd March 2019 and 30th April 2019.
  • Quote 'NGT50' when you book.
  • Applicable to flight-inclusive bookings only.
  • Cannot be used in conjunction with any other offer.
  • Exclusions may apply, including departures from some regional airports.

 Take the family - Save £50 per person on The Azores - EXPIRED

  • Save £50 per person on Activities Abroad Sun holiday - The Azores – Lava Lands and Swimming with Dolphins.
  • This offer is only valid on the following holiday The Azores – Lava Lands and Swimming with Dolphins (brochure code: 4034).
  • Valid for bookings made between 23rd April and 31st May 2019.
  • Valid on all summer 2019 departures only.
  • Only one discount per person
  • This offer must be claimed at the time of booking and not at a later date.
  • Applicable to flight-inclusive bookings only.
  • Cannot be used in conjunction with any other offer.
  • Please quote 'TaketheFamily' when booking.

 Save up to £200 per person on Croatia - Plitvice Lakes Adventure - EXPIRED

  • Offer is only valid on the following holiday Croatia - Plitvice Lakes Adventure (brochure code 4028)
  • Offer is valid on 17/08/19 departure only
  • The discount varies depending on the date of booking. Please speak to a Family Travel Expert for more information. 
  • Applicable to flight-inclusive bookings only. 
  • Please note: flight supplements may be applicable closer to the departure date.

Save from £130 per adult and from £35 per child - EXPIRED

  • This offer is only valid on the following holiday Saariselkä – Activity Pick and Mix (brochure code: 1489).
  • This offer is based on one child sharing with two adults.
  • The child age for this offer is 4 – 14 years old.
  • The adult age for this offer 14 years old and over.
  • The discount varies depending on departure date.
  • For departures between 10/02/2019 and 25/02/2019, the saving is £200 per adult and £80 per child. (Based on two adults and one child sharing).
  • For departures between 26/02/2019 and 30/03/2019, the saving is £170 per adult and £70 per child. (Based on two adults and one child sharing).
  • For departures between 31/03/2019 and 11/04/2019, the saving is £130 per adult and £35 per child. (Based on two adults and one child sharing).
  • Only one discount per person
  • This offer must be claimed at the time of booking and not at a later date.
  • Applicable to flight-inclusive bookings only

£50 per person deposit - EXPIRED


 Free bed and breakfast - Brändön Lodge - EXPIRED

  • Book 3 nights and get a 4th night free.
  • Quote 'Free night' at the time of booking.
  • Valid for travel between 7th January and 5th February 2020.
  • Offer ends on 20th November 2019.
  • This offer is based on two people sharing.
  • One free night per booking only.
  • Dinner is not included in the offer. Cost for this is £47 per adult and £24 per child.
  • Offer applies to: Brändön Lodge - Pick and Mix (brochure code: 1912).

Get an expert opinion

Family holidays are so important so please get in touch and let our Travel Experts use their firsthand experience to help you make the right decision for your family. We’ve explored our destinations with our own families, we’ve slept in the accommodation, dined in the restaurants, rafted on the rivers, zip wired through the tree tops, played in the snow, marvelled at the Northern Lights… So please contact us if you have any questions.

Learn more about our experience
  • FAMILY SPECIALISTS

    Created by families for families

    Experience real adventures enjoyed safely

    Family friendly destinations and accommodation

    Maximising your precious family time

  • SHARED EXPERIENCES

    Family time, not screen time

    Family memories to treasure

    No kids clubs - Mum and Dad can play too

    Enjoy the company of like-minded families

  • INDEPENDENT

    Family owned and run

    Proudly Independent

    Personal, hands-on service

    Fair and sustainable work ethos

  • TRUSTED

    We safety check every activity so you don’t have to

    100% ATOL and ABTA protection

    Peace of mind promise

    Award-winning

MrZenTravel Website Development

We use cookies to help us provide a better service for you. By continuing to use this site you agree to the use of cookies. Click here for more information