Offer Terms and Conditions

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
  7. Offer is non-exchangeable.
  8. All offers are only valid on flight-inclusive holidays.
  9. There will be no cash alternative.
  10. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
  11. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
  13. Customer must be aged 18 or over to place a booking.
  14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  15. Our standard booking conditions and privacy policy apply.
  16. These terms and conditions are governed in accordance with the laws of England and Wales.
  17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office:  Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Repeat clients – Save 5%


Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

Save £100 per person - Saariselkä - Aurora Cabins and Finding Father Christmas December 16th 2022 Departure - EXPIRED

  • Offer applies to the following trip: Saariselka - Aurora Cabins and Finding Father Christmas
  • Valid on 16th December 2022 departure date only
  • Offer valid on bookings made after 01 October 2022
  • This offer must be claimed at the time of booking and not later
  • This offer is subject to availability
  • This offer cannot be used in conjunction with any other offer
  • This offer applies to clients travelling from the UK only
  • Please quote '£100DEC22' at the time of booking

Save £200 per family of 4 on the 11th December 2022 Departure Date - EXPIRED

  • Offer applies to the following trip: Ranua - Pick and Mix and Father Christmas and Arctic Animal Encounters
  • Valid on 11th December 2022 departure dates only
  • Offer valid on bookings made after 02 November 2022
  • Offer includes £50 off per person
  • This offer must be claimed at the time of booking and not later
  • This offer is subject to availability
  • This offer cannot be used in conjunction with any other offer
  • This offer applies to clients travelling from the UK only
  • Please quote 'SAVE50PP' at the time of booking

Gozo – Save £200 per family - EXPIRED

  • Book any October 2022 departure and save £200 per family.
  • Saving of £200 is based on a family of 4, with £50 off per person.
  • Quote 'GOZO' at the time of booking.
  • Offer is valid on all October 2022 departure dates.
  • Offer is subject to availability.
  • This offer must be claimed at the time of booking and not at a later date.
  • Cannot be used in conjunction with any other offer.
  • Offer is only valid on the following holiday - Malta - Gozo Island Adventure (Brochure Code: 4012)

 The Azores – Summer 2022 Discount - EXPIRED

  • Book any 2022 departure and save £100 per family.
  • Saving of £100 is based on a family of 4.
  • Quote 'AZORES' at the time of booking.
  • Offer is valid on all 2022 departure dates (April – Oct 22).
  • Offer is subject to availability.
  • Offer is valid for the first family to book on each departure date.
  • This offer must be claimed at the time of booking and not at a later date.
  • Cannot be used in conjunction with any other offer.
  • Offer is only valid on the following holiday - The Azores – Lava Lands and Swimming with Dolphins (Brochure Code: 4034)

Free UK Airport Lounge Access – Morocco Holiday - EXPIRED

  • Offer applies to the following trip Essaouira and Marrakech: Snd and Souk Explorers (Brochure Code: 4026).
  • This offer is only valid on 2022 departures.
  • Valid on all bookings made after 24th March 2022.
  • This offer must be claimed at the time of booking and not at a later date
  • Quote: 'FREE-LOUNGE-ACCESS' when booking.
  • This offer is subject to availability.
  • This offer cannot be used in conjunction with any other offer.
  • This offer is valid for the first 5 people to claim the offer.
  • This offer provides one complimentary visit to a UK airport departure lounge for each person listed on the booking.
  • This offer is valid for passengers travelling from the UK only.

Free Dinner - 4th Aug 2022 departure – Montenegro Holiday - EXPIRED

  • Offer applies to the following trip Montenegro Coast and National Park Adventure (Brochure Code: 4017).
  • This offer is only valid on 4th Aug 2022 departure only.
  • This offer allows 1 free evening meal per holiday per family.
  • Valid on all bookings made after 24th March 2022.
  • This offer must be claimed at the time of booking and not at a later date
  • Quote: 'FREE-MEAL’ when booking.
  • This offer is subject to availability.
  • This offer cannot be used in conjunction with any other offer.
  • This offer is valid for the first 5 people to claim the offer.

Gozo – May Half-Term 2022 Discount - EXPIRED

  • Book the 28 May 2022 departure and save £100.
  • Saving of £100 is based on a family of 4.
  • Quote 'GOZO' at the time of booking.
  • Offer is valid on 28th May 2022 departure only.
  • Offer is subject to availability.
  • Offer is valid for the first 5 families to claim the offer.
  • This offer must be claimed at the time of booking and not at a later date.
  • Cannot be used in conjunction with any other offer.
  • Offer is only valid on the following holiday - Malta - Gozo Island Adventure (Brochure Code: 4012)

Expert 50 Offer - Save £50 - EXPIRED

  • Save £50 on your holiday.
  • Quote 'EXPERT-50' at the time of booking.
  • Applies to Summer Holiday in 2022.
  • Offer is valid for the first 5 people to claim the offer.
  • Offer expires on 30th April 2022.
  • Offer is subject to availability.
  • This offer must be claimed at the time of booking and not at a later date.
  • Cannot be used in conjunction with any other offer.

Save £150 per family – Summer 2022 – Montenegro Holiday - EXPIRED

  • Offer applies to the following trip Montenegro Coast and National Park Adventure (Brochure Code: 4017).
  • This offer is only valid on Summer 2022 departures only.
  • This offer provides a £150 discount on a family booking (2 adults & 2 children)
  • Valid on all bookings made after 7th April 2022.
  • This offer must be claimed at the time of booking and not at a later date
  • Quote: 'SAVE-£150’when booking.
  • This offer is subject to availability.
  • This offer expires on 30th April 2022.
  • This offer cannot be used in conjunction with any other offer.
  • This offer is valid for the first 5 people to claim the offer.

Madeira – Free Room Upgrade - EXPIRED

  • Book a July or August 2022 departure and enjoy a free room upgrade.
  • Free room upgrade to a Double/twin superior side sea view with balcony.
  • This offer is valid for the first 5 people to claim the offer.
  • Quote ‘FREE-ROOM-UPGRADE’ at the time of booking.
  • The offer is valid on bookings from 21st March 2022.
  • This offer must be claimed at the time of booking and not at a later date.
  • Cannot be used in conjunction with any other offer.
  • Please note this offer is subject to availability.
  • Offer is only valid on the following holiday - Madeira - Whales, Dolphins and Volcanic Landscapes (Brochure Code: 4037)

£50 John Lewis Voucher – Montenegro - EXPIRED

  • Valid when booking our 4 August 2022 departure on our Montenegro - Coast and National Park Adventure
  • Valid on 04 August 2022 departure only.
  • Quote ‘Family-Traveller’ at the time of booking.
  • Offer is subject to availability.
  • This offer is valid to the first 5 people to claim it.
  • Offer Expires 8 April 2022.
  • This offer provides 1 £50 John Lewis & Partners Voucher per booking.
  • This offer only applies to clients travelling from the UK.
  • The John Lewis Voucher will be provided 14 days prior to travel.
  • This offer cannot be used in conjunction with any other offer.
  • Offer applies to Montenegro - Coast and National Park Adventure (Brochure code: 4017).

 

 

 

 

Get an expert opinion

Family holidays are so important so please get in touch and let our Travel Experts use their firsthand experience to help you make the right decision for your family. We’ve explored our destinations with our own families, we’ve slept in the accommodation, dined in the restaurants, rafted on the rivers, zip wired through the tree tops, played in the snow, marvelled at the Northern Lights… So please contact us if you have any questions.

Learn more about our experience
  • FAMILY SPECIALISTS

    Created by families for families

    Experience real adventures enjoyed safely

    Family friendly destinations and accommodation

    Maximising your precious family time

  • SHARED EXPERIENCES

    Family time, not screen time

    Family memories to treasure

    No kids clubs - Mum and Dad can play too

    Enjoy the company of like-minded families

  • INDEPENDENT

    Family owned and run

    Proudly Independent

    Personal, hands-on service

    Fair and sustainable work ethos

  • TRUSTED

    We safety check every activity so you don’t have to

    100% ATOL and ABTA protection

    Peace of mind promise

    Award-winning

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