Adult price from £1,625pp
All prices include: flights, transfers, accommodation, meals, guided activities and cold weather clothing; all as listed.
VISITING: Finland
BROCHURE CODE: 1801

Key facts

  • Duration:4 nights
  • Suitable for: Anybody aged 4 years or over (younger children may join the holiday, but may not be able to participate in all the activities). Please see terms for details
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What's included?

  • Flights: direct return flights from London Gatwick to Rovaniemi. Flight routes subject to change
  • Transfers: return airport transfers
  • Accommodation: 4 nights’ apartment accommodation
  • Meals: 4 breakfasts, 4 dinners
  • The following activities are included in your stay: snowmobile search for Christmas tree, meeting with Father Christmas, Christmas festivities, guided tour of the Wildlife Park with animal feeding (the order of activities is subject to change)
  • Access to Ranua Wildlife Park throughout your stay
  • Cold weather clothing for the duration of your stay
  • Fully qualified wilderness guides and instructors for any activities

Celebrating Christmas in Lapland is always an enchanting experience. The picture-postcard landscapes and unique blue light create a very special backdrop for unforgettable family memories.

This four-night Father Christmas holiday features both set activities and the opportunity to choose your own. A highlight is a special private meeting with Father Christmas, which is a magical moment for families. Other festivities include a gala dinner, all-important Christmas cookies, a woodland search by snowmobile for a Christmas tree to decorate and of course, plenty of fun in the snow.

You will also have the chance to get up close to Arctic animals at the Ranua Wildlife Park, which is home to the likes of polar bears, moose, golden eagles, Arctic foxes, otters, lynx, elk and deer. Together, you can learn about the fascinating lives of these creatures and help feed them too!

During your free time you get to choose from our very own assortment of winter activities– see the ‘Personalise’ section for more details. Enjoy your very own reindeer sleigh ride, explore the wilderness by snowmobile or during a husky safari, and search for the Northern Lights on snowshoes – just a few of the many wonderful activities you can add to your holiday!

Ranua is one of our favourite family locations as it combines comfy, modern family apartments with welcoming hospitality and knowledgeable guides. Your apartment comes equipped with a kitchenette which makes it a perfect place to cook lunch or if you’d prefer, you can purchase it locally in the restaurant. In our experience, the restaurant can become busy during the festive lunchtimes, with outside visitors to the park, and we have found that most families prefer to make their own lunch arrangements in their wonderfully equipped apartment kitchens. One free taxi ride to the local supermarket is included in your stay, and reception can arrange this for you either at check-in or the following day, so you can easily stock up on supplies. Breakfast and dinner are included in all our holidays.

This is a delightful holiday packed full of experiences for children and adults alike. This holiday offers a real celebration of the Christmas spirit, with plenty of other highlights along the way.

btalogos

Image credits: Hotel Gulo Gulo
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Included in price


Other options


Special Nights

Arctic Fox Igloo

From: £135pp

These beautiful glass igloos add a very special accommodation experience to any stay at Ranua. There are 20 igloos in total which are located around 8km from Ranua Wildlife Park. They are set in an idyllic lakeside location with very little light pollution and uninterrupted views to the North, giving you an excellent chance of watching the Northern Lights from your bed, talk about a holiday memory!

The igloos include a double/twin bed with space for one extra single camp bed (max occupancy of 3 people). They also have a small kitchenette and a bathroom with private sauna (this is Finland after all!). Guests will normally be transferred to the igloos after their evening meal at Ranua and are then picked up the following morning in time for breakfast back at the main restaurant. Whilst there is no reception building at the igloo camp, all guests receive a contact number in case of any questions or issues.

Please note, that the example price listed is based on guests spending the final night of their holiday in an igloo, and checking out of their apartment accommodation. If guests wish to spend any other night during their stay in a glass igloo, they must retain their apartment accommodation. Our Travel Experts will happily provide you with a quotation.


Credit Jari Romppainen

Personalise this tour


Our pick

  • Snowmobile safaris

    Enjoy a thrilling snowmobile safari across Ranua’s surrounding wilderness. Your guide will give you full instructions before departure with a range of durations to choose from 30 minutes to 6 hours. The distance covered on each safari will vary and will be determined by the group’s ability.

    Read more

    Please note: The driver of a snowmobile must be at least 18 years old and hold a valid driving licence. Children will travel in a sled pulled by the guide’s snowmobile on selected safaris where this is offered. Older children may be able to travel as pillion on the snowmobile but this is at the discretion of the guide.

    Duration: approximately 30 minutes

    Adult price: from £63

    Child price (2-3): from £40

    Child price (4-14): from £49

     

    Duration: approximately 1 hour

    Adult price: from £83

    Child price (2-3): from £40

    Child price (4-14): from £63

     

    Duration: approximately 2 hours

    Adult price: from £101

    Child price: from £77

     

    Duration: approximately 4 hours

    Adult price: from £138

     

    Duration: approximately 6 hours

    Adult price: from £177

    From £63 per adult
    From £49 per child

Other options

  • Meet the Arctic Fisherman

    This is a wonderful chance for families to try ice fishing with a real, local Arctic fisherman!

    This activity starts with a short snowmobile ride and a full safety briefing will be provided before you set off, travelling two people per machine. You will cover approximately 5km as you travel to your destination at Lake Ranua.

    Read more about this activity

    You will be joined by Sakari, a local Arctic fisherman, who will demonstrate how to ice fish using nets. This is the method used by traditional fishermen in Lapland and it is a real treat to be able to see Sakari at work. You’ll get involved with setting and hauling in his nets from under the ice.

    While you wait for fish to wriggle towards the net beneath the ice, you can keep warm with hot juice. Then, you will all help to pull the net out of the water using the 60-metre long rope, and hopefully, you will find some fish amongst the netting (Sakari almost always does!). If you catch a fish, it will be fried over the open fire.

    Once the activity is over, you will return to the hotel on snowmobiles. Even if you are not lucky enough to make a catch, you will still receive some fish from Sakari at the end of activity which you can feed to the adorable otters at Ranua Wildlife Park.

    Please note: the driver of a snowmobile must be at least 18 years old and hold a valid driving licence. Children will travel in a sled pulled by the guide’s snowmobile on selected safaris where this is offered. Older children may be able to travel as pillion on the snowmobile but this is at the discretion of the guide.

    Duration: approximately 3 hours

    Adult: £118

    Child (4-14 years): £83

    Child (2-3 years): £40


    Credit: Gulo Gulo Holiday Village
    From: £118 per adult
    From: £83 per child
  • Evening snowshoe

    On this exciting evening excursion, your guide will take you into the darkness of the forest on snowshoes allowing you to enjoy the deep snow and night time scenery. Keep a watch on the sky for hopeful sightings of dancing Northern Lights.

    Duration: approximately 2.5 hours


    Image credit: Antti Pietikainen
    From: £61 per adult
    From: £56 per child
  • Wild night safari

    As darkness falls you will make your way to the wildlife park, using headlamps to seek out the gleaming eyes of the nocturnal animals. Your guide will lead the way to seek out those creatures who may be awake and there will be the chance to feed some of them.

    After the excursion, you will enjoy a hot berry juice and be able to chat about your exciting experiences with the animals. 

    Duration: approximately 3 hours

    From: £64 per adult
    From: £45 per child
  • Cross-country skiing

    Explore the Arctic the ancient way – via cross-country skis! Your guide will teach you the various techniques of this activity before you head out to put your skills into practice. The ski tracks reside close to the Ranua Wildlife Park and will cover around 3km.

    Duration: approximately 2 hours (3km)

    From: £54 per adult
    From: £49 per child
  • Snowshoeing

    One of the best ways to enjoy the wonderful forest neighbouring the wildlife park is to strap on a pair of snowshoes and head into the deep snow to explore. Your guide will offer lots of interesting information on the way on the local flora and fauna.

    Duration: approximately 2 hours

    From: £54 per adult
    From: £49 per child
  • Searching for the Aurora Borealis via Snowmobile

    Heading out into the darkness via snowmobile is a wonderful way to explore the night-time wilderness and your guide will lead the way along the dark forest trails. There will be breaks to enjoy a hot drink and keep a keen watch on the sky in anticipation of a potential Northern Lights display.

    Duration: approximately 3 hours

    Child price (4-14): from £83

    Read more about this activity

    Please note: the driver of a snowmobile must be at least 18 years old and hold a valid driving licence. Children will travel in a sled pulled by the guide’s snowmobile on selected safaris where this is offered. Older children may be able to travel as pillion on the snowmobile but this is at the discretion of the guide.


    Image credit: Antti Pietikainen

    From: £118 per adult
    From: £83 per child
  • Ice fishing via snowmobile

    Your guide will give full instructions before you set off via snowmobile heading towards a nearby frozen lake. Here you will learn more about the long history of ice fishing and try your hand at it too. Warm drinks will be served around the fire and there will be the chance to cook anything that you may catch!

    Duration: approximately 3 hours (30km)

    Child price (2-3): from £40

    Child price (4-14): from £83

    Read more about this activity

    Please note: the driver of a snowmobile must be at least 18 years old and hold a valid driving licence. Children will travel in a sled pulled by the guide’s snowmobile on selected safaris where this is offered. Older children may be able to travel as pillion on the snowmobile but this is at the discretion of the guide.

    From: £118 per adult
    From: £83 per child
  • Northern Lights safari via horse-drawn sleigh

    Enjoy the opportunity to seek out the Northern Lights as well as enjoying a wonderful horse-drawn sleigh ride through the snowy night-time wilderness. Travelling through the neighbouring forest you can enjoy the night sky which will hopefully come alive with the dancing colours of the Aurora Borealis.

    Duration: approximately 2 - 2.5 hours


    Image credit: Visit Finland
    From: £81 per adult
    From: £72 per child
  • Horse safari

    Meet genuine Finnhorses (the national horse breed of Finland) and enjoy a wintry sleigh ride across the snow. Your journey will take you through the beautiful Ukonkangas Forest which resides next to the wildlife park. 

    Duration: approximately 45-60 mins (3.5km)

    From: £50 per adult
    From: £45 per child
  • 3km reindeer sleigh ride

    Enjoy a short journey via reindeer-pulled sled, travelling the way people have done here for centuries! The ride will take you from the hotel out into the surrounding wilderness.

    Duration: approximately 40 minutes

    Child (2-3 years) price: £50 per child

    Child (4-14 years) price: £50 per child

    From: £50 per adult
    From: £50 per child
  • Snowmobile safari to the reindeer farm

    Following driving instructions, you will set out on snowmobile towards Laivala, a small authentic reindeer farm. Here you will be welcomed by the herder and taken to see his reindeer, before enjoying a 1km reindeer sled ride.

    Back at the farm you will enjoy a hot snack and learn more about the life of the reindeer herders and their long history in this region. The activity will end with a snowmobile trip back to the hotel.

    Read more about this activity

    Duration: approximately 3 hours

    Child price (2-3): from £40

    Child price (4-14): from £86

    Please note: the driver of a snowmobile must be at least 18 years old and hold a valid driving licence. Children will travel in a sled pulled by the guide’s snowmobile on selected safaris where this is offered. Older children may be able to travel as pillion on the snowmobile but this is at the discretion of the guide.

    From: £123 per adult
    From: £86 per child
  • Day trip to Rovaniemi

    Following breakfast, your minibus will take you directly to Rovaniemi which is around an hour away. Your first stop will be the Santa Claus Village on the Arctic Circle where you can immerse yourself in festive cheer!

    Read more about this activity

    Here you can meet Father Christmas and enjoy shopping from a wide range of locally crafted souvenirs. After lunch you will head towards Arktikum, a wonderful local museum exhibiting the unique culture of the Arctic. Alternatively, you can head to the city centre and explore independently.

    Duration: approximately 7 hours (transport 2 hours)

    Minumum group size is 3 people.

    From: £118 per adult
    From: £83 per child
  • Meet the polar bear

    Enjoy a close up look at a polar bear on this exciting activity!

    Your guide will take you to the polar bear enclosure and you will be able to view him from the other side of the fence. Your guide will give you lots of information about this beautiful animal as you watch from just a few metres away.

    Duration: approximately 45 minutes

    From: £50 per adult
    From: £37 per child
  • Husky safaris

    This is a truly wonderful way to journey across the snow-laden landscape of Lapland!

    You will travel in a sled pulled by your own eager team of huskies (two adults and one child per sled) with the chance for the adults to take it in turns to drive depending on which length of safari you book (3km - 45km available). After your adventure, there will usually be a chance to pet the dogs and take pictures, as well as asking the mushers any questions you may have.

    Read more about this activity

    Please note: All decisions are made on the day of the safari by the lead guide as to any guest’s suitability to drive their own dog sled. As a general rule, those aged 15 and over are normally able to drive their own team of huskies but the guide’s decision on the day will be final and in the interest of safety. On certain safaris, children under the age of 15 will either travel in a sledge driven by the guide or an accompanying adult. 

    Duration: approximately 15 minutes (3km of driving)

    Adult price: from £36

    Child price: from £23

     

    Duration: approximately 20-30 minutes (5km of driving)

    Adult price: from £55

    Child price: from £36

     

    Duration: approximately 60 minutes (10km of driving)

    Adult price: from £85

    Child price: from £45

     

    Duration: approximately 2 hours (20km of driving)

    Adult price: from £113

    Child price: from £63

     

    Duration: approximately 5 hours (35-45km of driving)

    Adult price: from £187

    From: £36 per adult
    From: £23 per child
  • Lappish workshop in Ranua: arts and crafts with Ms. Paula

    Join local handicraft artist Ms. Paula in her workshop, where you’ll make a traditional Lappish souvenir to take home with you.

    You can choose between different sessions depending on the item you want to make. From genuine reindeer leather shoulder bags and pouches to a unique piece of Lappish jewellery, the choice is yours! Children can also take part by making a red-nosed reindeer using a variety of materials.

    Read more about this activity

    The workshop is situated in Ranua’s traditional Lappish hut, located next to the information and ticket sales office.

    Minimum group size is 4 persons and maximum group size is 36 persons (excluding the round reindeer leather pouch or a small bag workshop where the minimum group size is 8 and the maximum is 38). 

    Child price (2-3): from £20

    Child price (4-14): from £20


     Image credit: Gulo Gulo Holiday Village
    From: £20 per adult
    From: £20 per child
  • Arctic Fox Igloo

    These beautiful glass igloos add a very special accommodation experience to any stay at Ranua. There are 20 igloos in total which are located around 8km from Ranua Wildlife Park. They are set in an idyllic lakeside location with very little light pollution and uninterrupted views to the North, giving you an excellent chance of watching the Northern Lights from your bed, talk about a holiday memory!

    The igloos include a double/twin bed with space for one extra single camp bed (max occupancy of 3 people). They also have a small kitchenette and a bathroom with private sauna (this is Finland after all!). Guests will normally be transferred to the igloos after their evening meal at Ranua and are then picked up the following morning in time for breakfast back at the main restaurant. Whilst there is no reception building at the igloo camp, all guests receive a contact number in case of any questions or issues.

    Please note, that the example price listed is based on guests spending the final night of their holiday in an igloo, and checking out of their apartment accommodation. If guests wish to spend any other night during their stay in a glass igloo, they must retain their apartment accommodation. Our Travel Experts will happily provide you with a quotation.


    Credit Jari Romppainen
    From: £135 per adult

We include more, no hidden costs

On each of our holidays you will see a clear outline of exactly what's included in the price of your holiday. We never use 'headline' or 'lead-in' prices like so many tour operators, as we prefer to include as much as we can, rather than see our clients incur considerable additional costs in our destinations.
Price guarantee

Adult (15+) price based on 2 sharing a two bedroom superior apartment with 2 children (aged 4-14)

Dates
Mon 23 Dec 2019 Adult price (per person): £1625.00 Child (age 4 - 14): £1475.00 Book

Please note: our holiday prices are based on the lowest available airline fares. These fares can sell out quickly and, as a result, prices may increase and supplements may be applicable. We recommend booking at the earliest opportunity in order to secure the best possible fares and flight times. This only applies to holidays that include flights.

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-reservation by paying a deposit of only £50pp. The provisional prices, departure dates, and itinerary remain subject to change. We will contact you when final details are confirmed, and you will have 14 days to decide if you would like to go ahead. Should you wish to proceed then a further deposit (typically of £350pp) will be payable at this stage. If you decide not to travel, we will refund your initial £50pp payment. Our Travel Experts will happily provide you with full terms and a complete quotation.

Dates
Wed 23 Dec 2020 Adult price (per person): £1740.00 Child (age 4 - 14): £1580.00 Enquire

Terms

For our full booking terms and conditions please click here

Holiday group size (approximate)

Minimum number required for this holiday to run is 10 people. Maximum 42 people (approximately). Please speak to our Travel Experts for further information.

Group size

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

Minimum numbers required for a holiday to operate

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Itinerary amendments

The order of activities is always subject to change and you will be provided with your final itinerary upon arrival at your destination.

Single supplement

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation.

Medical history and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

Pregnancy

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Insurance

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced mobility

If you have a reduced level of mobility, then please contact our travel experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness

Most of the activities we offer have been designed for beginners who have no prior experience and are of all age ranges and fitness levels. Our guides provide expert advice, tuition and instructions prior to any activity going ahead. Activities are designed to be enjoyed and not endured, but some, do require a more basic level of fitness than others. If you have any questions, then please contact one of our Travel Experts who can provide first-hand advice.

The only holidays which are not as suitable for complete beginners are the multi-night safaris which involve several days in wilderness cabins travelling by either snowmobile or husky safari. Again, this all depends on the individual taking part, but some prior experience and understanding of these types of activities can be very helpful and a greater level of fitness is recommended.

Guides & Safety

When partaking in any activity, it is imperative that everyone in your group listens very closely to the instructions provided by the guide and that they are abided by at all times. Our guides are experts in their field and no one knows the environment better than these highly knowledgeable and experienced providers.

Prior to starting any activity, please make it clear to your guide if there is any element of the safety briefing you are unsure of or would like to clarify before you set off.

Our guides will always take local conditions into account when considering whether an activity can go ahead. This is, in part, why your itinerary is subject to change at short notice. This rarely happens, however, if it does, we will always endeavour to reschedule the activity for later in your holiday. If this is not possible then the cost of the activity will be refunded to you when you return home.

Our guides' word on activities is always final and your safety is their principal concern at all times; please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

NB: In order to participate in our holidays, all guests must be able to understand instructions given in English. These instructions may be delivered verbally or in writing and will include vital safety information and ongoing instruction during activities.

Minimum and Maximum Age

The minimum age for this holiday can be found in the ‘Key Facts’ section of the holiday overview.

Younger family members may be able to participate but may not be able to take part in all activities. Please contact one of our Travel Experts if you have any questions.

Booking activities locally and equipment hire

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern.

In some of our destinations, you can borrow or hire equipment for use in your free time. You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Car hire

If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card.  Please see your trip dossier for full details.

Travel Safety and Foreign Office Advice

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

The Foreign and Commonwealth Office Advice

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/ New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/ Canadian Consular Affairs Bureau http://voyage.gc.ca/ The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Flight schedule changes and connecting transportation

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

Booking your own flights - cancellation disclaimer

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

Children and snowmobiles

For safety reasons, children under the age of 16 will typically travel in a sledge pulled behind the guides’ snowmobile on any snowmobile tours. From approximately 15 years onwards, children may be allowed to ride pillion on the back of a parent’s snowmobile. The guide will make a decision on the day as to where each individual child shall travel, and this may depend on the child’s height and the guide’s confidence in their ability to travel safely as a pillion for the duration of any safari. The guide’s decisions are final.

The driver of a snowmobile must be 18 years or over and have a valid driving licence. If an adult is unable to share a snowmobile with either a child or another adult in their party, they will be required to pay a single snowmobile supplement as all prices are based on two people sharing.

Traveller Reviews

  • Husky Safari and the Santa Experience were both fantastic! 21 December 2018 by The Halldorson Family

    Husky Safari and the Santa Experience were both fantastic! We also really enjoyed the reindeer sleigh ride. The holiday village accommodations themselves are lovely and modern, we were pleasantly surprised at the amount of space and cosy layout.

  • Lapland is absolutely magical 21 December 2018 by The Ponzetta Family

    Lapland is absolutely magical I would thoroughly recommend visiting at Christmas time. The staff and guides were friendly and very accommodating,

  • The service from the activity guides was exceptional 21 December 2018 by Katie Hill

    The service from the activity guides was exceptional, they were supportive of adults and children and we felt safe on all the activities we did!

  • The overall trip was excellent... 02 January 2015 by Richard Abigail

    The overall trip was excellent, the accommodation was great and the staff very friendly. I choose the trip because it felt like a Lapland experience with a Santa trip (as opposed to other trips I saw which were all about the Santa visit) and it totally lived up to my expectations. I would highlight more the Lapland experience and the Exclusivity in your marketing as I don't think you are doing the
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    trip justice! All elements of the holiday were very good. The Santa visit was very well done and felt exclusive. A tip to pass onto future travellers is that there is only limited ability to buy snacks for the kids at the village so it would be a good idea to pack supplies. We had an absolutely fantastic time and I would recommend this trip to all my friends.
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  • FAMILY SPECIALISTS

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