Adult price from £1,085pp
All prices include: flights, transfers, accommodation, meals, cold weather clothing and guides; all as listed.
VISITING: Finland
BROCHURE CODE: 1105

Key facts

  • Duration:7 nights
  • Suitable for: Anybody aged 5 years or over (younger children may join the holiday, but may not be able to participate in all the activities). Please see terms for details
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What's included?

  • Duration: 7 nights
  • Flights: return flights from London to Kittilä (either direct or via Helsinki depending on departure date). Regional and non-UK departures available on request (flight routes are subject to change)
  • Transfers: return airport transfers
  • Accommodation: 7 nights' hotel accommodation (upgrades to winter cottages are available)
  • One spa entry per person is included for anyone staying at Jeris.  Additional entries can be booked and paid for locally
  • Meals: half board
  • Activities: choose from our extensive range which is detailed in the ‘Personalise’ section of the holiday page (activities are all priced individually). The order of activities you select is subject to change
  • Cold weather clothing for the duration of your stay
  • Fully qualified wilderness guides and instructors for any activities
  • Services of our local representative

Jeris is a wonderful family winter holiday destination for those who want to escape from everyday life and immerse themselves in the scenery of Lapland. The experiences on offer here encapsulate some of the best family-friendly activities around and are sure to delight the entire family.

Jeris offers spacious hotel rooms or a choice of three styles of winter cottage to suit families of varying sizes. The cottages are a short walk from the main building but offer guests their own private sauna, kitchenette and log burner – they provide a real home from home for families.

The activities on offer at Jeris range from dog sledding and snowmobiling through to reindeer safaris and ice fishing – there is something for all of the family to enjoy. Many people also find simple pleasures such as some good old-fashioned snowball fights and sledging a real family treat.

You have total control over your holiday during this family winter pick and mix, as you can choose the activities you wish to participate in. Subject to flight and accommodation availability you can usually travel at any time throughout the winter season from January onwards (book early for any time around half term, though). The activity holiday price includes seven nights in a hotel room (winter cottages are charged at a supplement), half board and all of your winter clothing for the duration of your stay. The price also includes your flights and transfers and on some departure dates, you will see that direct flights from Gatwick are available.

Please note: Many activities require a minimum number of participants in order to run so all activities are subject to availability.

btalogos


Image credits: Ian and Barbara Wright (clients), Louise Wren (client)
Show full agenda

Included in price


Other options


Special Nights

Overnight wilderness snowmobile safari (80km)

From: £437pp

Pack your bags for a real adventure using snowmobiles to get you to your wilderness cabin accommodation. After driving instruction and a safety briefing, you will set off through the wilds, travelling across frozen lakes and through snow-laden forests. On your first day, you will travel around 50km, arriving at the cabin early in the evening. At the cabin, the sauna will be heated (even wilderness cabins have saunas in Finland). Your guide will then prepare dinner over the fire and everyone will muck in with the camp tasks. This is a spectacular place in which to spend the night and being so far from light pollution offers a great opportunity to witness the Northern Lights should conditions be favourable.

After a night in the cabin (shared accommodation) you will enjoy breakfast before travelling around 30km back to Harriniva, arriving around 11am.

You will travel one person per snowmobile throughout and so you must hold a full driving licence and be over 18.

All instruction and equipment are provided (including an Arctic grade sleeping bag).

Total duration: Approximately 2 days

Minimum age: 18 years

Activity level: High

Available: Saturday at 3pm

Overnight in the wilderness lodge

From: £246pp

You will be transferred by minibus to the wilderness cabin (around 45 minutes’ drive). Far from any light pollution and deep in the forest, this is a perfect location to hopefully catch sight of the Northern Lights. Enjoy a traditional wood-heated sauna, followed by dinner around the fire.

The cabin has shared facilities and you will sleep in dormitory style accommodation. You will return at around 11 am the following morning.

Minimum age: 5 years old.

Minimum group size: 4 adults (including other guests)

Duration: overnight

Available: Saturday at 5 pm

Personalise this tour


Our pick

  • Fat biking

    Fat biking is a real phenomenon in Lapland as it is a great way to explore further than you may get with cross-country skis or snowshoes whilst still being able to appreciate the peace and quiet of this winter wonderland.  You will be provided with a bike with special wide tyres which will allow you much better grip than a traditional bike would get in the snow and a helmet too. This is not a guided activity so we highly recommend talking to the team at reception and planning out a suitable route before you set off from the hotel.


    Credit: Antti Pietikainen
    From £30 per adult
    From £18 per child

Other options

  • Ice karting

    Head out on to the frozen River Muonio for an exciting ice karting adventure, pitted against your family and friends in a race to be crowned champion of the track! The river forms the border between Finland and Sweden and each year the team at Harriniva create a hard-packed snow course on the frozen surface, which is perfect for drifting and sliding across the snow and ice on your karts.

    Your guide will talk you through the basic controls and then it’s on with your helmet and the racing begins. It takes a little while to get used to the conditions and you may very well get stuck in the snow bank once or twice, but it’s all part of the fun!

    This activity is suitable for anyone 12 years and above and taller than 140cm, no earlier experience or driving licence is required. The whole activity will last for approximately 2-3 hours, with roughly 20 minutes of driving per person.

    Minimum age: 12 years old

    Minimum group size: 4 adults

    Duration: 2-3 hours with 20 minutes of driving

    Available: Thursdays at 2 pm


    Credit: Harriniva Hotels and Safaris
    From: £85 per adult
    From: £50 per child
  • Lappish foodie experience

    This may be one more for the adults but if you have budding chefs in the family they are more than welcome to get involved.  You will head to a local wooden kota (teepee) with your guide and will prepare a feast over the open fire. The dishes will then provide you with a delicious three-course meal to enjoy.

    Minimum age: 5 years old (although we would recommend this for older kids)

    Duration: Approximately 2 - 3 hours

    Minimum group size: 2 adults

    Available: Tuesday at 6 pm


    Image: Antti Pietikainen
    From: £32 per adult
    From: £22 per child
  • Arctic spa and smoke sauna

    This may well be a favourite with the grownups as this trip is all about relaxation. You will head to Harriniva's sister hotel at Jeris for some time in the lakeside well-being facilities.

    Read more about this activity

    There's a traditional smoke sauna, Jacuzzi and a spa pool to enjoy. Transfers and towel are included and you will have between two and three hours at Jeris.

    There's a traditional smoke sauna, Jacuzzi and a spa pool to enjoy. Transfers and towel are included.

    Minimum age: 5 years old

    Minimum group size: 4 adults

    Duration: 3-4 hours including transfers

    Available: Wednesday & Friday at 3 pm

     

    From: £46 per adult
    From: £28 per child
  • Howl with the huskies (overnight husky safari)

    Get truly immersed in the wilderness with this exciting overnight husky safari. Having learnt how to ride a dogsled, you will travel 20 to 25km to a proper wilderness cabin. Your journey will take you through amazing outdoor spaces, with the dogs powering you along. Dinner will be had at the cabin and you will assist with on-site tasks like collecting wood for the fire. You will also be responsible for taking care of your loyal husky team. After breakfast the next day, you will return to the husky farm, covering 20 to 25km once again.

    Each cabin is unique – some have basic facilities, with no electricity or running water. All are wonderful places to stay, with a lovely fire to keep everyone warm. Sleeping arrangements are dormitory-style. As the cabins are in remote locations, you will be far away from light pollution and other disruptions, making them perfect places for spotting the Northern Lights.

    Activity level: High

    Minimum age: 18 years

    Minimum group size: 2 adults

    Duration: overnight

    Available: Friday at 10:00 am

    From: £495 per adult
  • Husky safari - Tour de Torassieppi (17km)

    Today you’ll visit the Torassieppi husky farm a short transfer from Jeris and enjoy a magical 17km sleigh ride. This is a wonderful safari for families to enjoy and gives an excellent introduction to husky safaris. You will travel two people per sled with opportunities to switch between driver and passenger.

    Guides, instruction and equipment included.

    Total duration: Approximately 2.5 hours

    Minimum age: 12 years old (children will travel in a sled)

    Minimum group size: 2 adults

    Available: Monday at 10 am;  Tuesday, Thursday and Saturday at 2 pm


    Image credits: Antti Pietikainen
    From: £125 per adult
    From: £75 per child
  • Lakeside Aurora campfire

    This Northern Lights activity offers the chance to spend an evening around a campfire (a lovely thing to do in its own right) grilling marshmallows and watching the skies for an Aurora display. The activity starts with a workshop on the Northern Lights where your local guide will give you some fascinating facts about the Aurora.

    Minimum age: 5 years old

    Duration: 2 hours

    Minimum group size: 2 adults

    Available: Monday at 9 pm


    Credit - John Burgess
    From: £25 per adult
    From: £15 per child
  • Traditional reindeer crafts

    Today you can try your hand at creating some local handicrafts. A ‘Pirtanauha’ is a colourful woollen ribbon which is used to make laces, belts and key chains. It is a delightful souvenir to craft and take home. There is also the chance to use reindeer antlers to create your own memento of Lapland.

    Minimum age: 5 years old

    Duration: 2 hours

    Minimum group size: 2 adults

    Available: Monday at 4 pm

    From: £30 per adult
    From: £18 per child
  • Ice fishing

    This is a real family favourite and gives you a taste of a very traditional pastime. Ice fishing involves drilling a hole in a frozen lake and dropping your line into the waters beneath. The rods are almost comically small but this makes them ideal for children and adults alike. A guide will set you up and will be on hand with a warm drink before you settle in and await a bite on the line.

    Minimum age: 5 years old

    Trip duration: 1 - 2 hours

    Minimum group size: 2 adults

    Available: Thursday and Saturday at 10 am

    Credit - Charles-Louis
    From: £30 per adult
    From: £18 per child
  • Aurora snowshoeing hunt

    This gentle snowshoe hike is a great evening activity for families and takes you in search of the Northern Lights. The landscape takes on a very different feel in the dark and it is quite a magical place to be regardless of whether the Northern Lights appear or not.

    Total duration: 2-3 hours

    Minimum age: 5 years

    Minimum group size: 2 adults

    Available: Friday at 9 pm


    Image credit: Antti Pietikainen
    From: £59 per adult
    From: £35 per child
  • Daytime snowshoe in the national park

    Snowshoes provide access to areas which would otherwise be out of bounds for those on foot during the winter months. You will head into the Pallas Fell area which offers breathtaking wilderness scenery and the chance to learn about the environment here. A picnic snack will be served around a fire.

    Total duration: Approximately 4 hours (including transfers)

    Minimum age: 12 years old

    Minimum group size: 2 adults

    Available: Wednesday and Friday at 10 am


    Image credits: Antti Pietikainen

     

    From: £79 per adult
    From: £48 per child
  • Cross-country skiing in Winter Wonderland

    Cross-country skiing is one of the most popular pastimes in Lapland and you will see families with very young children out on the trails together. Full instruction will be provided before you hit the trails and try out your skills.

    Minimum age: 5 years old

    Trip duration: Approximately 2.5 hours

    Minimum group size: 2 adults

    Available: Tuesday at 10 am and Friday at 2 pm

    From: £55 per adult
    From: £33 per child
  • Husky Aurora adventure (9km)

    This nighttime dog sled safari is a real experience. You head into the darkness with your eager dog team pulling you along. Travelling with two people per sled, you will illuminate the route with headlamps. In total, you will cover approximately 9km and, and will have the chance to witness the Northern Lights if conditions are favourable.

    Guides, instruction and equipment included.

    Total duration: Approximately 1.5 hours

    Minimum age: 12 years old

    Minimum group size: 2 adults

    Available: Wednesday and Saturday at 9 pm

    From: £125 per adult
    From: £75 per child
  • Husky Safari (25km)

    For those with older teenagers, this is an exciting and unforgettable day on the trails as a family. You must be 15 years or older to take part, but each member of the group will get their own team of eager dogs for the day. You will cover around 25km of stunning wilderness landscape on the trails with a picnic lunch being served during the trip.

    Read more about this activity

    Total duration: Approximately 4.5 hours

    Minimum age: 15 years old

    Available: Friday at 10.30 am

    From: £325 per adult
  • Aurora snowmobile adventure (20km)

    The chances of seeing the Aurora Borealis are enhanced on this night safari by snowmobile. After a safety briefing and instruction, you will set off on your machine travelling two people per snowmobile (children will travel in a sleigh pulled by the guide’s snowmobile). Covering approximately 20km you will reach the top of a nearby fell where you will enjoy a warm drink and gaze out at the night sky. You can change drivers as long as both have driving licences and are over 18.

    Minimum age: 5 years old (children will travel in a sled pulled by the guide’s snowmobile)

    Total duration: Approximately 2 hours

    Minimum group size: 2 adults

    Available: Monday and Saturday at 9 pm

    From: £100 per adult
    From: £60 per child
  • Daytime panorama snowmobile safari (30km)

    During this thrilling snowmobile safari, you will explore the fells and forests around Jeris. It provides a great introduction to the area and to snowmobiling. You will cover around 30km and travel with two people per machine along trails which lead you through stunning scenery; children will travel in a sled pulled by the guide’s snowmobile. There will be the chance to change drivers if you both have a driving licence and are over 18.

    Guides, instruction and equipment included.

    Total duration: Approximately 2 hours

    Minimum age: 5 years old (children will travel in a sled pulled by the guide’s snowmobile)

    Minimum group size: 2 adults

    Available: Tuesday and Thursday at 2 pm


    Image credits: Antti Pietikainen
    From: £96 per adult
    From: £56 per child
  • Reindeer sleigh Aurora experience

    This is a reindeer-pulled sleigh ride through the silent forests of Lapland (approx. 3km) and offers the chance for families with older children to catch a glimpse of the Northern Lights from a unique perspective should conditions be favourable. A warm drink and Finnish cake will be served around a campfire. You will travel two people per sled.

    Trip duration: Approximately 2 hours (including transfers)

    Minimum age: 12 years

    Minimum group size: 2 people; 2 people per sled

    Available: Tuesday and Thursday at 9 pm


    Image credits: Antti Pietikainen 
    From: £109 per adult
    From: £65 per child
  • Lappish local culture

    This is a day that always appeals to families as it includes an encounter with some of Lapland’s most famous residents. You’ll visit a reindeer farm where the herders will give you an insight into their lives. You’ll visit a small museum and enjoy a memorable reindeer-pulled sleigh ride (2 people per sled) covering around 3km.  After lunch in a traditional wooden teepee, you will explore the wonderful Torassieppi Winter Village which is next door. 

    Trip duration: The activity lasts for between 3 and 4 hours (including transfers)

    Minimum age: 5 years old

    Minimum group size: 2 adults

    Available: Monday, Wednesday, Friday and Saturday at 11 am

    From: £125 per adult
    From: £75 per child
  • Snowshoe hire

    Hire snowshoes to explore the trails independently as a family and at your own pace. This is a great way to spend some free time and offers excellent value. You should always consult the hotel regarding trail conditions, maps and the weather before you leave.

    Ensure you take the hotel number and your mobile phone with you and leave details of your route before departure.

    Minimum age: 5 years old

    Available: daily

    From: £9 per adult
    From: £5 per child
  • Cross-country ski hire

    Hire a set of skis and hone your technique on the tracks independently as a family and at your own pace. This is a great way to spend some free time and offers excellent value. You should always consult the hotel regarding trail conditions, maps and the weather before you leave.

    Ensure you take the hotel number and your mobile phone with you and leave details of your route before departure.

    Minimum age: 5 years old

    Available: daily

    From: £9 per adult
    From: £5 per child
  • Overnight wilderness snowmobile safari (80km)

    Pack your bags for a real adventure using snowmobiles to get you to your wilderness cabin accommodation. After driving instruction and a safety briefing, you will set off through the wilds, travelling across frozen lakes and through snow-laden forests. On your first day, you will travel around 50km, arriving at the cabin early in the evening. At the cabin, the sauna will be heated (even wilderness cabins have saunas in Finland). Your guide will then prepare dinner over the fire and everyone will muck in with the camp tasks. This is a spectacular place in which to spend the night and being so far from light pollution offers a great opportunity to witness the Northern Lights should conditions be favourable.

    After a night in the cabin (shared accommodation) you will enjoy breakfast before travelling around 30km back to Harriniva, arriving around 11am.

    You will travel one person per snowmobile throughout and so you must hold a full driving licence and be over 18.

    All instruction and equipment are provided (including an Arctic grade sleeping bag).

    Total duration: Approximately 2 days

    Minimum age: 18 years

    Activity level: High

    Available: Saturday at 3pm

    From: £437 per adult
  • Overnight in the wilderness lodge

    You will be transferred by minibus to the wilderness cabin (around 45 minutes’ drive). Far from any light pollution and deep in the forest, this is a perfect location to hopefully catch sight of the Northern Lights. Enjoy a traditional wood-heated sauna, followed by dinner around the fire.

    The cabin has shared facilities and you will sleep in dormitory style accommodation. You will return at around 11 am the following morning.

    Minimum age: 5 years old.

    Minimum group size: 4 adults (including other guests)

    Duration: overnight

    Available: Saturday at 5 pm

    From: £246 per adult
    From: £148 per child

We include more, no hidden costs

On each of our holidays you will see a clear outline of exactly what's included in the price of your holiday. We never use 'headline' or 'lead-in' prices like so many tour operators, as we prefer to include as much as we can, rather than see our clients incur considerable additional costs in our destinations.
Price guarantee

Price based on: 2 adults sharing a twin hotel room with 1 child (extra bed)

Dates
Sun 17 Mar 2019 Adult price (per person): £1340.00 Child (age 5 -12): £875.00 Book
Sun 24 Mar 2019 Adult price (per person): £1195.00 Child (age 5 -12): £925.00 Book
Sun 31 Mar 2019 Adult price (per person): £1085.00 Child (age 5 -12): £815.00 Book

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-sale booking and fix the price of your trip at the pre-sale price displayed below. Simply by paying an initial deposit of £50pp, you will protect yourself from any package price increases. The departure dates and itineraries remain preliminary and we will contact you when the final dates and itineraries are confirmed, you will then have 14 days to decide if you would like to go ahead. A further deposit payment of £350pp is due by 01 April 2019 or at the time of us confirming the trip details to you, whichever is sooner. If you decide not to travel, we will refund your initial £50pp payment. We reserve the right to charge supplements where there are significant changes to an itinerary or increases in flight costs. Any non-package rates remain subject to change.

Dates
Sun 05 Jan 2020 Adult price (per person): £1155.00 Child (age 5 -12): £650.00 Enquire
Sun 12 Jan 2020 Adult price (per person): £1155.00 Child (age 5 -12): £650.00 Enquire
Sun 19 Jan 2020 Adult price (per person): £1155.00 Child (age 5 -12): £650.00 Enquire
Sun 26 Jan 2020 Adult price (per person): £1170.00 Child (age 5 -12): £680.00 Enquire
Sun 02 Feb 2020 Adult price (per person): £1260.00 Child (age 5 -12): £755.00 Enquire
Sun 09 Feb 2020 Adult price (per person): £1280.00 Child (age 5 -12): £755.00 Enquire
Sun 16 Feb 2020 Adult price (per person): £1515.00 Child (age 5 -12): £990.00 Enquire
Sun 23 Feb 2020 Adult price (per person): £1470.00 Child (age 5 -12): £940.00 Enquire
Sun 01 Mar 2020 Adult price (per person): £1430.00 Child (age 5 -12): £940.00 Enquire
Sun 08 Mar 2020 Adult price (per person): £1430.00 Child (age 5 -12): £940.00 Enquire
Sun 15 Mar 2020 Adult price (per person): £1430.00 Child (age 5 -12): £940.00 Enquire
Sun 22 Mar 2020 Adult price (per person): £1280.00 Child (age 5 -12): £990.00 Enquire
Sun 29 Mar 2020 Adult price (per person): £1160.00 Child (age 5 -12): £870.00 Enquire

Terms

For our full booking terms and conditions please click here

Holiday group size (approximate)

Minimum 1 person; maximum 24

Group size

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

Minimum numbers required for a holiday to operate

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Itinerary amendments

The order of activities is always subject to change and you will be provided with your final itinerary upon arrival at your destination.

Single supplement

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation.

Medical history and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

Pregnancy

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Insurance

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced mobility

If you have a reduced level of mobility, then please contact our travel experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness

Most of the activities we offer have been designed for beginners who have no prior experience and are of all age ranges and fitness levels. Our guides provide expert advice, tuition and instructions prior to any activity going ahead. Activities are designed to be enjoyed and not endured, but some, do require a more basic level of fitness than others. If you have any questions, then please contact one of our Travel Experts who can provide first-hand advice.

The only holidays which are not as suitable for complete beginners are the multi-night safaris which involve several days in wilderness cabins travelling by either snowmobile or husky safari. Again, this all depends on the individual taking part, but some prior experience and understanding of these types of activities can be very helpful and a greater level of fitness is recommended.

Guides & Safety

When partaking in any activity, it is imperative that everyone in your group listens very closely to the instructions provided by the guide and that they are abided by at all times. Our guides are experts in their field and no one knows the environment better than these highly knowledgeable and experienced providers.

Prior to starting any activity, please make it clear to your guide if there is any element of the safety briefing you are unsure of or would like to clarify before you set off.

Our guides will always take local conditions into account when considering whether an activity can go ahead. This is, in part, why your itinerary is subject to change at short notice. This rarely happens, however, if it does, we will always endeavour to reschedule the activity for later in your holiday. If this is not possible then the cost of the activity will be refunded to you when you return home.

Our guides' word on activities is always final and your safety is their principal concern at all times; please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

NB: In order to participate in our holidays, all guests must be able to understand instructions given in English. These instructions may be delivered verbally or in writing and will include vital safety information and ongoing instruction during activities.

Minimum and Maximum Age

The minimum age for this holiday can be found in the ‘Key Facts’ section of the holiday overview.

Younger family members may be able to participate but may not be able to take part in all activities. Please contact one of our Travel Experts if you have any questions.

Booking activities locally and equipment hire

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern.

In some of our destinations, you can borrow or hire equipment for use in your free time. You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Car hire

If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card.  Please see your trip dossier for full details.

Travel Safety and Foreign Office Advice

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

The Foreign and Commonwealth Office Advice

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/ New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/ Canadian Consular Affairs Bureau http://voyage.gc.ca/ The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Flight schedule changes and connecting transportation

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

Booking your own flights - cancellation disclaimer

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

Minimum accommodation occupancy:

Cabin A: price is based on 2 adults sharing a cabin with one or more children (minimum occupancy for a cabin A is 2 adults)

Cabin B: price is based on 2 adults sharing with 2 children (minimum occupancy for a cabin B is 2 adults and 2 children or 3 adults)

Cabin C: price is based on 3 adults sharing with 2 children (minimum occupancy for a cabin C is 3 adults and 2 children or 4 adults)

Children and snowmobiles

For safety reasons, children under the age of 16 will typically travel in a sledge pulled behind the guides’ snowmobile on any snowmobile tours. From approximately 15 years onwards, children may be allowed to ride pillion on the back of a parent’s snowmobile. The guide will make a decision on the day as to where each individual child shall travel, and this may depend on the child’s height and the guide’s confidence in their ability to travel safely as a pillion for the duration of any safari. The guide’s decisions are final.

The driver of a snowmobile must be 18 years or over and have a valid driving licence. If an adult is unable to share a snowmobile with either a child or another adult in their party, they will be required to pay a single snowmobile supplement as all prices are based on two people sharing.

Overnight husky safari

Please note: if you choose to take part in one of our overnight safaris but discontinue the activity for reasons other than emergency evacuation, you will be charged an evacuation fee of €300.


  • FAMILY SPECIALISTS

    Created by families for families

    Experience real adventures enjoyed safely

    Family friendly destinations and accommodation

    Maximising your precious family time

  • SHARED EXPERIENCES

    Family time, not screen time

    Family memories to treasure

    No kids clubs - Mum and Dad can play too

    Enjoy the company of like-minded families

  • INDEPENDENT

    Family owned and run

    Proudly Independent

    Personal, hands-on service

    Fair and sustainable work ethos

  • TRUSTED

    We safety check every activity so you don’t have to

    100% ATOL and ABTA protection

    Peace of mind promise

    Award-winning

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