At Activities Abroad, we love working with Travel Partners from all over the world. If you would like to apply to work with us, then please click here to answer some simple questions and one of our team will be in touch very soon.
We are also members of AITO and ABTA and adhere to their code of conduct and guidelines. Finally, we are also fully ATOL protected.
If you already work with us, then please click here to access our resource library. We have some stock images to use (please take note of any image credits), some videos and also some PDF pages for our most popular holidays. If there is anything else you think would be useful to assist in your sales, please do not hesitate to get in touch by our designated priority agent email This email address is being protected from spambots. You need JavaScript enabled to view it. or give us a call on +44 (0) 1670 330 733. We highly value our travel partners and always prioritise these emails and calls.
If you would like any specialised training, then we would be happy to provide this either via video link or we can arrange a visit to your offices. We would also be thrilled to host any joint events for prospective clients again either in person at your offices or online. Please just get in touch and we will discuss the options in more detail.
Activities Abroad have been providing thrilling, yet safe, family activity holidays since 2002. In that time, we have developed a fantastic range of exciting, year-round, multi-activity holidays that we have gradually tweaked and improved over the years in response to our clients’ and our suppliers’ recommendations. As a result, we have won Best Small Family Holiday Company three times and Best Small Activity Holiday Provider at the British Travel Awards twice! Naturally, our family trips revolve around the school holidays and as a result, we offer both summer and winter trips designed specifically for active families. Our holidays create lifelong family memories while showing you and your family the hidden gems of our handpicked family destinations. With experiences ranging from dog sledding in Finland to canyoning in Costa Rica, diving in Borneo to kayaking in Croatia, hunting the Northern Lights in Norway to tubing in Turkey we have something to suit all families.
We also have a great section on our website about preparing for your holiday which will hold some useful information for clients and also our frequently asked questions which cover everything from how fit you need to be to do an activity through to what kind of plug adaptor you need to take with you.
If your clients have any questions not covered here, then please do not hesitate to get in touch with our customer service team on 01670 330 733 (option 2) or This email address is being protected from spambots. You need JavaScript enabled to view it..
Home-school Inspiration
Being several weeks into lockdown, we don’t blame you if your lesson planning is starting to feel a little uninspired. So, we thought we would help out a little… at least with a Science lesson (and perhaps a dash of Geography, History, and Art too!).
Introduce your young explorers to the wonders of the Northern Lights in our Mini Guide to Aurora Hunting.
This guide is filled with fun facts to ignite your family’s sense of adventure. Discover how the Northern Lights occur, the best time and places to view them, as well as ancient myths from across the world. Plus, why not get artistic and create your own Northern Lights picture!
Remember to share your Northern Lights creations with us, and we’ll feature your mini-masterpieces on our social media pages!
Download our Mini Aurora Hunting Guide
UPDATED: 13 MAY 2022
FUTURE BOOKINGS AND HOLIDAYS
All our destinations are open to fully vaccinated travellers. We are constantly monitoring the advice provided by the UK Government and the Foreign and Commonwealth Office, as well as the guidance provided by the governments in the destinations we feature. We will keep our clients updated with any changes to specific entry requirements.
Finland update
We are in contact with the Communications team of Visit Finland that aligns with the Finnish Embassy and Foreign ministry and they have provided the following, 'Travelling to and in Finland is safe - everyday life runs normally and we warmly welcome travellers to Finland'.
Frequently asked questions
- WHAT HAPPENS IF THE COUNTRY I AM TRAVELLING TO REQUIRES VISITORS TO QUARANTINE UPON ARRIVAL
If a country requires testing at the border which takes up to a few hours to return results, then we would not cancel your holiday in this instance. Instead, we would work with the local partners to ensure you had everything you need to be comfortable including snacks and meals etc. If you were required to quarantine for any longer than a few hours, we would cancel your holiday and offer either re-booking or a refund.
- WHAT HAPPENS IF THE FCDO ADVICE CHANGES FOR MY DESTINATION AFTER I HAVE BOOKED?
If the FCDO advice changes to advising against all but essential travel then we will cancel your holiday and assist you with rebooking to an alternative date, a different destination or issue you with a full refund.
- WHAT HAPPENS IF MY TRIP IS CANCELLED?
If you are booked onto a trip that we must cancel, then we will get in touch with you immediately. If we are forced to cancel your holiday, then there will be several options available to you:
1 – Consider an alternative destination
As we have such a fantastic network of partners across Scandinavia, we will do everything we can to propose alternative holiday options for you to consider. If you do decide to go for one of these options, we will transfer the money you have already paid us to your new booking and, if it is cheaper, refund you the difference. If it is more expensive you will need to top this amount up to match the new price.
2 – Postpone your holiday
We think it is more important than ever to have something special to look forward to as the world hopefully gets back to “normal”. If we are forced to cancel your holiday, then we will work with our local partners on your behalf to minimise any increase in costs to your holiday price and if they do increase or we are forced to make any changes to the holiday package which you don’t like – you can cancel and receive a full refund.
3 – A full refund
Depending on the circumstances surrounding your cancellation we may request that you contact your Travel Insurance company in the first instance. Should that claim be unsuccessful then we will refund you in full. We will advise you of the relevant processing times at that stage.
- I MADE A BOOKING WITH YOU, BUT I NO LONGER WISH TO TRAVEL, WHAT ARE MY OPTIONS?
This will depend on when your booking was made and the specific terms relating to your holiday and flight booking if applicable. The Artisan Travel Company are happy to postpone all transferable and flexible elements of your trip to either an alternative holiday or departure date. For any non-transferable elements, we will do our best to minimise these costs but unfortunately, these decisions are normally out of our hands. Naturally, we promise to do our best to negotiate on your behalf.
Another option would be to transfer your booking to another passenger (subject to terms and conditions and introduced by yourselves) and we can normally facilitate this until 10 days prior to departure.
Finally, depending on the reason you no longer wish to travel, you may be able to claim on your travel insurance.
- WHAT HAPPENS IF I TEST POSITIVE FOR COVID AND CAN NO LONGER TRAVEL?
Your first port of call would be your travel insurance policy. Like with any other illness or accident which would prevent you from going on your holiday as planned this is the very reason for travel insurance policies. Please check your policy to ensure that you would be covered in this instance. If you do not have travel insurance (please be aware it is a prerequisite to travelling with us) or it fails to cover you, we will negotiate with our local partners to offer you re-booking for an alternative date or a refund, but it is likely that there will be some substantial unrecoverable costs, so it is much better to have comprehensive travel insurance than to rely on this option.
- I’M TRAVELLING FROM ANOTHER COUNTRY OUTSIDE OF THE UK – WHAT HAPPENS IF I’M NOT ABLE TO TRAVEL?
The Artisan Travel Company is based in the UK, and we take all our guidance from the Foreign, Commonwealth and Development Office (FCDO) and other UK government bodies. Depending on whether you have booked a flight inclusive or land-only package your contract with us either starts at your UK departure airport (if we have booked your flights) or, if you have booked a land only package, the agreed meeting point in the destination country (usually an airport).
If no national UK border restrictions are preventing us from operating the holiday (i.e., unless the FCDO advise against all but essential travel to Finland, Sweden, Iceland or Norway) OR the destination government prevent all arrivals from the UK then we will continue to run the holiday as planned. For anyone who is prevented from joining the trip as planned due to medical reasons or government advice changing from a country other than the UK or the destination of your holiday, then this cancellation by you would be dealt with as per our booking terms and conditions. As such, any loss would need to be reclaimed from your travel insurance policy so please check the wording carefully and ensure you are satisfied with the level of cover.
- WHAT TYPE OF TRAVEL INSURANCE SHOULD I LOOK FOR?
Travel insurance has always been a prerequisite for travelling with us and investing in a comprehensive travel insurance policy should be the first thing you do after booking your holiday.
If you, or any member of your party, are diagnosed with COVID whilst you are on holiday then you need to be satisfied that your insurance policy will cover any medical costs incurred including testing, self-isolation and treatment. We would also suggest choosing a policy which would allow you to claim for any elements of the holiday you were not able to take part in.
Further advice for UK travellers
Though we endeavour to inform our customers of any significant changes, this is a fast-moving situation and therefore we also ask for our travellers to keep up-to-date with the relevant travel advice.
Here are some useful links:
UK health authorities: www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public
FCDO travel advice: www.gov.uk/foreign-travel-advice
The National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website: https://travelhealthpro.org.uk/news/499/novel-coronavirus-covid-19-general-advice-for-travellers
The NHS website: www.nhs.uk/conditions/coronavirus-covid-19
ABTA: www.abta.com/coronavirus
Contact us
If you have any questions or concerns, then please do not hesitate to contact our customer service team on This email address is being protected from spambots. You need JavaScript enabled to view it. or, call 01670 785 010.
Win With #MyActivitiesAbroad!
Share your photos to be in with a chance to WIN a £100 John Lewis & Partners voucher!
At Activities Abroad, we absolutely love to see what you get up to with your families on your half-term adventures away with us. Whether you’re experiencing the best of Lapland in Kuusamo, Northern Lights hunting in Nellim or even going as far as The Galápagos Islands for an unforgettable adventure - we want to be a part of the action!
Share your holiday photos and videos with us and we’ll select one lucky winner over the February half-term holidays to receive a £100 John Lewis & Partners voucher! There will also be two runners up prizes of £50 John Lewis & Partners vouchers too!
It’s very easy to enter – simply follow these four steps to be in with a chance to win:
1. Take a photo or video to commemorate your time spent together as a family!
2. Post your picture on Facebook, Twitter or Instagram using the hashtag #MyActivitiesAbroad (Top tip: double-check your post is not ‘private’!).
3. Keep an eye out for your photo on our Activities Abroad Facebook page and make sure to follow our social media pages too!
4. At the end of the February half-term holidays we’ll decide on the best photo and the winner will be announced on social media! Easy-peasy!
Good luck!
* THIS COMPETITION IS NOW CLOSED *
Click here to view our terms and conditions.
Click here to view our privacy policy and cookies policy.
- When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
- Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
- The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
- Bookings must be made on or before the dates specified on the applicable offer.
- All discounts are valid on selected dates, as specified on the applicable offer.
- All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn.
- Offer is non-exchangeable.
- All offers are only valid on flight-inclusive holidays.
- There will be no cash alternative.
- If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
- We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
- The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
- Customer must be aged 18 or over to place a booking.
- We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
- Our standard booking conditions and privacy policy apply.
- These terms and conditions are governed in accordance with the laws of England and Wales.
- The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.
Repeat clients – Save 5%
- Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
- Offer is valid when used within 48 months of travel.
Refer a friend (repeat clients)
- Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
- Additionally, for every booking that quotes your name and address, you'll also receive a £50 John Lewis gift voucher.
- Offer is based on a per booking basis and only valid when used within 24 months of travel.
☀️WIN WITH #AAHOLIDAYFUN!☀️
Share your photos to be in with a chance to WIN a case of wine!
At Activities Abroad, we absolutely love to see what you get up to on your adventures away with us. Whether you’re snorkelling with dolphins in Madeira, rock climbing in Gozo, or white-water rafting in Croatia - we want to be apart of the action!
Share your holiday photos and we’ll select one lucky winner each week over the summer holidays to receive a case of wine!
It’s very easy to enter – simply follow these four steps to be in with a chance to win:
1. Take a photo to commemorate your time spent together as a family!
2. Post your picture on Facebook, Twitter or Instagram using the hashtag #AAHolidayFun and make sure to follow our social media pages too!
3. Keep an eye out for your photo on our Activities Abroad Facebook page!
4. Each week we’ll decide on the best photo and the winner will be announced on social media! Easy-peasy!
Good luck!
PLEASE NOTE: THIS COMPETITION HAS NOW CLOSED
Click here to view our terms and conditions.
Click here to view our privacy policy and cookies policy.
Vote in the Family Traveller Awards for a chance to win a family holiday!
We’re excited to announce that we’ve been nominated for ‘Best Adventure Specialist for Families’ in the prestigious Family Traveller Awards 2018!
We’re over the moon to get this far and we would be grateful if you could spare a moment to please show your support and click here to VOTE for Activities Abroad in the Family Traveller Awards 2018.
Oh, and did we mention there’s something in it for you? Each voter will be entered into a prize draw to win a family holiday to Hillside Beach Club on Turkey’s beautiful Lycian Coast.
Hurry! Voting closes 2 November. Good luck!
Image credit: Boris Pretnar
Activities Abroad are proud to announce we have been nominated for two British Travel Awards!
To win one of these prestigious annual awards is a great honour as they are voted for by the general public…. So we need your help!
To vote for us please click the link below. It’s very simple and should only take one minute of your time. Once you have completed the form click ‘Submit Votes’.
Vote for us!
GoPro Hero 4!
Here at Activities Abroad we love to see what you get up to on your holiday with us. Whether you’re out sightseeing, cycling, climbing, hiking, sea kayaking, canyoning, or simply enjoying some local delicacies - we want to keep up with all of the action!
Many of our clients already share their holiday pictures and videos with us and this summer we would love to see more, so we have decided to enter everyone who shares their holiday adventures with us into a competition to win a GoPro Hero 4, the ideal piece of kit for capturing all your future family adventures!
It’s very easy to enter – simply share your comments, pictures, videos or blogs on our Facebook page, Twitter page, Instagram or YouTube accounts and add the hashtag #AASummerFun. Make sure your post is not 'private' on our page so we can see your post and you’ll be automatically entered into our competition. Easy peasy!
We will announce the winner at the end of September so start sharing and we’ll look forward to seeing all of your holiday fun!
Apologies for the delay folks. We will be announcing the winner of the competition during the week commencing 17th October 2016. Please note, no entries have been accepted since the closing date (23th September 2016).
Full terms and conditions
By submitting your entry to this competition you agree to be bound by these Terms and Conditions.
1. Entries can be received via the following Activities Abroad social sites: Facebook, Twitter, Instagram, YouTube and Pinterest.
2. Entries will be collated and displayed on the Activities Abroad’s social media sites.
3. This competition is open to any person who submits photos, videos, posts, comments, stories and or tweets between 1st July 2016 and ve
4. Copyright and usage
By submitting images to us you confirm that:
You are the sole author of each entry and that it is your original work
You own the copyright and any other intellectual property rights
You have the permission of those pictured in any imagery or videos (or, where the image shows any persons under 18, the consent of their parent or guardian)
5. Prizes and judging
All submissions received during the competition period will be entered into the competition. The winning entry will be chosen by Activities Abroad judges.
Prize: Go Pro Hero 4
Winners will be announced on 28th September 2016
6. The prize is final and cannot be exchanged or redeemed for cash. The Promoter’s decision shall be final and no correspondence shall be entered into.
7. We reserve the right to offer an alternative prize of equal value should the advertised prize become unavailable for reasons beyond our control.
8. By entering the competition, you grant Activities Abroad a non-exclusive, irrevocable license to reproduce, enlarge, publish or exhibit on any media. This may include, but is not limited to:
Activities Abroad Facebook page
Activities Abroad Twitter feed
Activities Abroad blog page
Activities Abroad YouTube channel
Activities Abroad website and print/digital advertising
News coverage of the competition
9. The Promoter is entitled to moderate all entries submitted in connection with this Competition and you consent to any such moderating and/or monitoring.
10. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this competition at any time with no liability to any entrant or any third party.
11. Entry is open to residents of the United Kingdom who have active social media accounts on any of the accepted competition entry channels (including Facebook, twitter, youtube, Pintrest & Instagram). Children under the age of 18 must have parental consent in order to take part in the competition.
Travel Website Development
